Advancement and External Affairs


AEA Training and Support Image

The Syracuse University Advancement and External Affairs division offers a variety of training options to help employees improve skills related to their work.  These instructor-led sessions are geared toward effectively using the technology we work with each day. Using this page you can register for currently scheduled training using the calendar or request training (sessions added or a special training event for your team) using the Training Event Request below.

Training Event Request

Do you have a training need, idea or suggestion that is not currently on the schedule?  You can submit your request via the Training Request Form.  Once submitted the request will be reviewed and a member of the training team will contact you to follow up.

Register for a Scheduled Training Workshop

To register for a currently scheduled session click on the name of the session in the calendar and click the link to fill out the Registration Form.  Once you submit a registration you will receive confirmation of your registration or an alternate option if needed, from a member of the training team.

  1. EDIT THE CALENDAR

    Customise the different types of events you'd like to manage in this calendar.

    #legIndex/#totalLegs
  2. RESTRICT THE CALENDAR

    Optionally, restrict who can view or add events to the team calendar.

    #legIndex/#totalLegs
  3. SHARE WITH YOUR TEAM

    Grab the calendar's URL and email it to your team, or paste it on a page to embed the calendar.

    #legIndex/#totalLegs
  4. ADD AN EVENT

    The calendar is ready to go! Click any day on the calendar to add an event or use the Add event button.

    #legIndex/#totalLegs
  5. SUBSCRIBE

    Subscribe to calendars using your favourite calendar client.

    #legIndex/#totalLegs

Below is a list view of the same training schedule displayed in the calendar above.  Click on any session to read the description of the session and to request a seat in the session (using the link above the description).

  1. EDIT THE CALENDAR

    Customise the different types of events you'd like to manage in this calendar.

    #legIndex/#totalLegs
  2. RESTRICT THE CALENDAR

    Optionally, restrict who can view or add events to the team calendar.

    #legIndex/#totalLegs
  3. SHARE WITH YOUR TEAM

    Grab the calendar's URL and email it to your team, or paste it on a page to embed the calendar.

    #legIndex/#totalLegs
  4. ADD AN EVENT

    The calendar is ready to go! Click any day on the calendar to add an event or use the Add event button.

    #legIndex/#totalLegs
  5. SUBSCRIBE

    Subscribe to calendars using your favourite calendar client.

    #legIndex/#totalLegs





CITRUS: CITRUS.syr.edu

Knowledge Base: CITRUS Knowledge Base

Training Environment: Training.CITRUS.syr.edu


NEW Training Location

Unless otherwise noted all CRM training will take place in the new AEA space located at 640 Skytop Rd. Room 224.

This room is on the second floor of the HR building. You will need to enter the building through the front door.


Questions?

Ryan M. Bentz
Instructional Design & Delivery Specialist 

315.443.1273 - rmbentz@syr.edu

or

Michele Stephenson

Technical Specialist

315.443.6284 - mmstephe@syr.edu


640 Skytop Road, Syracuse, NY 13244
syracuse.edu

Syracuse University


Online Training w/ Lynda.com  logo - linked to the Syracuse University Lynda page.

All Syracuse University students, faculty, and staff have unlimited access to Lynda’s online platform of more than 6,100 courses.

Lynda.com can be accessed on-demand to build your technical, managerial, and communication skills.  Log on to lynda.syr.edu using your NetID and password.


Online Meetings

zoom help



AEA has partnered with Zoom to provide access to a premier online meeting platform for all team members. This easy to use tool supports video calls with dozens of attendees along with screen/file share and more. To learn more conatct the AEA training team or use the links below.

Zoom Online Knowledge base

Zoom Video Tutorials



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