Coming soon!

  • Declining Employers

Handshake Employers title bar

Best Practices

In this section: Employer Approvals | Job Auto-ApprovalsEmployer Notes

Employer Approvals

There are two-levels of approvals for employers in Handshake.

Level one consists of a default setting found in Employer Approval Preferences that are universal and should not be changed.

As of August 2022.

Level two consists of manual approvals by Central Career Services and utilize the following standards*:

  1. Trust Score <60%; or
  2. Decline rate surpasses approval rate; or
  3. Staff email domain does not match employer website domain; or
  4. Staff Member information (e.g.: contact information, third party recruiter status) does not match employer information (e.g.: contact information, third party recruiter status); or
  5. Fraudulent Flags present.

*Stay tuned!

Changes by Handshake are occurring over the 2022-2023 academic year regarding this process. Please see the following for more information:

When an Employer is manually approved by Central Career Services, please refer to Employer/Job Approval Document for more information on steps taken.

That being said, each School or College (S/C) has built their own unique and valued relationships with employers relevant to within their purview. In this case, there may be instances where an upcoming event or similar may need to have an expedited process for approval. When needed, please feel free to utilize the above standards to support your Employer Approval. You can also contact Central Career Services at for more guidance.

If you need specific permissions to allow you to "Manage Employers" please make a request to

Employer Notes

Employer Notes can help support long-term relationship building for all career services staff members related to or involved in Employer Relations. One common issue is contacting the same employer multiple times from different schools and colleges.

Often, Employers will become confused or agitated due to the nature of our distributed Career Services model. It is best practice to leverage Notes and tagging (e.g.: "") to notify your team members or team members across campus at other Schools and Colleges of conversations, schedules, event planning, and other employer relations activities you may have had.

This allows for Schools and Colleges to collaborate on relevant Employer meetings with Staff or pace Employer communications so that they are not overwhelmed. The more we are in communication with each other, the more professional we look to our (Syracuse University) Employers.

Coming Soon

Signal Boosting via Employer Collections

  1. What is it
  2. How to Leverage
  3. University SOP
  4. Suggestions for S/C's

Signal Boosting Beta is LIVE 4.13.22

Handshake Academy: Signal Boosting via Employer Collections

Thank you for expressing interest in beta testing our new signal boosting feature—your institution has been selected to participate and the beta has launched!

As a reminder, signal boosting allows your team to highlight lesser known employers with a special quality—like an alumni connection or commitment to diversity—that is uniquely compelling to your students. Anyone with permission to manage employers can boost employers. To help you decide who to boost, we’re also launching an employer summary side sheet, which lists key engagement details for each employer. Learn more here.

Next Steps

We’re eager to hear what you think of signal boosting—we encourage you to start testing the feature.

  • Feedback: You can submit product feedback via Support to share your thoughts on how we can make signal boosting even more powerful (and easy to use) in the future.
  • Beta survey: In a few weeks, we’ll send you a survey to collect more information about how you’ve been using signal boosting—keep an eye on your inbox and please make time to fill it out. We’re eager to learn about how your team systematizes signal boosting so that we can encourage your peers to adopt your best practices. 
  • Student experiments: Starting today, students can see signal boosted employers on the career center page. Throughout the beta period, we’ll test highlighting boosted employers in additional ways: via digest emails, new job search filters, the student homepage, and more!

Promoting Collections to Students

While we test the best ways to highlight your recommendations in the product, we recommend promoting your collections to students directly via email. First, add employers to a collection. Then, use the links below to point students directly to a collection.

Thank you again for helping us test this new feature! As always, please don’t hesitate to reach out to your relationship manager or our support team with any questions.

The Handshake Team

Default Search Filters

We’ll use the Jobs tab for this example. This is the same process for this section as well. See also, Employer Management: Sorting Employer Approvals.

First, create your search:

  1. Click Jobs on the left-hand navigation bar.
  2. You will see toward the left of the screen a list of filters you can use to create the criteria for your search.  Filters include items such as Job Type, Salary Type, School Year, etc.  Select the criteria for your search.  You will see that the list of Jobs change as you narrow your search by adding additional criteria.

Next, follow these steps if you’d like to save your search results:

  1. Click Save These Filters.
    1. Remember, by saving your search you are saving the criteria for the search, not the data the search yielded.  The jobs meeting this criteria could possibly change from day to day.
  2. Enter a Name and Description of your search and click Save.

Save filters preview

Lastly, follow these steps if you’d like to make your search filters your default search filter:

  1. Click My Saved Filters.
  2. A My Saved Filters window will appear.  Click the three ellipses next to the saved search of your choice. Choose Set as Default.
  3. DO NOT PRESS "APPLY FILTERS". Instead, refresh the page.

Your search is now your default search. Each time you return to the page, you will only see these set preferences. Feel free to remove certain searches as you need or set new default searches as needed.

saved filters for job postings

Employer Contacts

Contacts on Handshake is a centralized location for all career center related relationship management. It can best be described as a phone/address book.

Creating a contact in Handshake does not influence any other part of Handshake automatically. However, once a Contact is created manually by your or your team or automatically through system usage by an employer, these Contacts can be associated with other features in Handshake.

  • For example, Events allow for you to attach "Contacts" so that students can see who is hosting/attending/leading the event or Contacts without a Handshake account can be mass invited to create an account in order to attend a Virtual Career Fair.


Employer Relations Group (ERG)

For more information on joining or participating in the SU Career Services staff Employer Resource Group, please contact or

Relevant HS Reports

Active Employers

  1. Approved
  2. In Progress
  3. Declined

Approved, but Inactive Employers

  1. Overall
  2. 1 Year Out
  3. 1+ Year Out

See Report Settings in Options for full descriptions of each report as needed.

Need support duplicating this report and editing it to your scope? Contact and send the link to the exact report you need support with.

Pro Tip!

Want to notify a colleague about an employer or contact interaction using Notes?

Tag a colleague using "+" and then begin typing their name or email.

This will allow you to notify a colleague of, for example, an important conversation or visit to campus that might be relevant to others.

For more information see Handshake Help: Using Notes in Handshake.


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