Accounts and NetID Support Topics

Below you will find support documentation and support articles regarding ITS provided accounts and access.


Campus NetID Information and Management tools

Multi-Factor Authentication (MFA)

Information about Multi-Factor Authentication at Syracuse University

Generic Accounts (aka Vanity)

Information on Generic Accounts or Vanity Accounts

Parent/Proxy Accounts

Information on Parent/Proxy MySlice accounts

IT Resource Access for Inactive Affiliations

Information about what is available for IT Resources after leaving the University

Manage Your Sponsored Accounts

To manage your sponsored accounts, please visit the page above (Login Required)

Personal Data Incorrect in Official University Records

If you believe your personal information is displayed incorrectly in University Records

InCommon Federation Participant Operational Practices (POP)

If you require support on InCommon Federation Participant Operational Practices (POP), please visit our support page for InCommon Federation Participant Operational Practices

Getting Help

For support of the information above, contact the ITS Help Desk by calling at 315-443-2677, by emailing, or by stopping into 1-227 CST.