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How to Fix Disappearing Toolbars

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To fix the disappearing toolbars:

1. Go into MyReports, Explorer, Administration Folder

2. Inside the Administration Folder is a query called 'reset toolbars'

3. Double click this query to run it

4. Close the document (x in upper right)

5. Exit and reopen MyReports, try to open the report and the toolbars should be back.