Syracuse University residence halls are provided Charter Spectrum digital cable television services including the SpectrumU TV app as well as digital QAM signal through coaxial cable connections directly to student televisions.
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SpectrumU TV (TV on the Go)
Syracuse University residents halls are provided Charter Spectrum digital cable television services including the SpectrumU TV app. SpectrumU TV is a video streaming service that delivers live TV with news, sports and entertainment in addition to on-demand television shows and movies to iOS and Android mobile devices, tablets, laptops, and desktops over Syracuse University campus networks.
Accessing Spectrum U
Start by ensuring your device is connected to either a university network. If you are using a mobile device, ensure Wi-Fi is enabled as the SpectrumU TV app will not function when connected to cellular data.
Next, access is gained through an app that is downloaded to your devices or through a browser. No username or password is required.
For iOS and Andriod, download the SpectrumU app from their app stores
From a browser, go to https://watch.spectrum.net/.
Adobe Flash Required in Browsers
Please enable Adobe Flash to view the content on SpectrumU TV. Depending on your browser settings, you may be required to enable Flash manually. Once enabled, you may be required to refresh the Spectrum U page.
SpectrumU TV App Not Supported On Other Devices
The Spectrum TV application available Apple TV and Amazon Fire is not related to the SpectrumU TV offering and is currently not supported. ITS will continue to monitor the availability of new devices as they are enabled for this service.
SpectrumU TV Channel Guide
A full interactive channel lineup and guide is available at https://watch.spectrum.net/guide.
Requires University Network
Please note that access to the interactive guide requires a device connected to a Syracuse University network.
Note: If you have an ITS provided digital converter, please view your channel lineup on our Digital Converter Setup Guide page.
Residence Hall Cable TV (Connect Your TV)
Syracuse University residence halls are provided Charter Spectrum digital cable television services direct to your television through coaxial cable connection.
Configuring Your TV
- Connect a coaxial cable to a QAM compatible television.
- Ensure the TV is set to 'cable' or 'CATV' for the signal.
- Locate and run a channel scan, also referred to as 'auto program' or 'initial setup' on some TVs, to access all stations often.
- Additional details and instructions can be found on the Residence Hall Cable TV Setup and Troubleshooting page.
Returning students reconnecting an ITS provided digital converter box can reference the Digital Converter Setup Guide.
Additional Charter Spectrum Services Not Available
Additional Charter Spectrum services, such as cable boxes, DVR services, and pay-per-view, are not available at any location at Syracuse University.
Need Help?
For support of the information above, contact the ITS Help Desk by calling at 315-443-2677, by emailing help@syr.edu, or by stopping into 1-227 CST.