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Follow the steps below to clear the cache of Internet Explorer. 

Important: Internet Explorer is no longer support. Users should use Microsoft Edge or an alternative browser. The instructions below will be archived in the near future. 

Clearing Browser History and Cache in Internet Explorer

To clear the browser history (including cookies and cache) in Internet Explorer 10 or later 

  • Click on "Tools" (looks like a gear on the right hand top corner)

    A screenshot of the internet explorer browser is shown, with a red arrow pointing to the gear icon in the top right corner.

  • Click on "Internet options"

  • In the "General Tab" "Browsing History" section click on "Delete"


  • Uncheck everything except
    • "Preserve Favorites website data"
    • "Temporary internet files and website file"
    • "Cookies and website data"
    •  "History"

  • Now click on "Delete"