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The steps below are used to create a secure connection to access University resources via virtual private network (VPN) on a macOS device.

Windows Device?

If you require a VPN connection on a Windows 10 devices, please refer to the SURA tool instructions found on the SURA Utility for Windows page.

Setting Up a VPN Connection on MacOS

  1. Ensure your device is connected to the internet. If you are on campus and need to connect to AoX first, follow the configuration steps here: https://answers.syr.edu/x/igGNAQ.
     
  2. Download the VPN connection tool.

  3. Select the VPN Setup file in your browser's downloads area or search for VPN_Setup.dmg in your spotlight area and launch the file.

  4. Scroll down once the window opens and select the "resources" folder.

    Note

    Clicking The blue box with the "S" will result in an error that says '" " is damaged and can't be opened."


    Moving image that shows scrolling down to the resources folder

  5. Once inside the resources folder, open the "SUVPNconfig.internetconnect" file.

    Open the SUVPNconfig.interconnect file

  6. Under Account Name, enter your NetID and click "Connect".
    (You may be required to Apply Changes before continuing)

    Enter Netid and click connect

  7. Enter your NetID and password.

    Enter Netid and password

  8. You should now be connected to the VPN.

Connecting to a Network Drive

To connect remotely to your network drive, please follow the instructions found here: Connecting Remotely to a Network Drive on macOS

Wireless Printing

For instructions on printing wirelessly with your Mac, please follow the instructions found here: Wireless Printing for MacOS
 


Troubleshooting

Unauthorized Software Issue

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