Below you will find instructions on how to set up an exchange account on an Android device including phones and tablets.
Preparing Exchange for SUMail
If you received an email indicating you need to configure your Exchange account in preparation for migration to SUMail, we recommend simply removing your account from the device and reconfiguring the account using the steps below. Configuring your email account with your full email address will properly prepare you for your account's migration. More migration details are available on the Exchange Email Migration to SUMail page.
Table of Contents
Downloading and Configuring using the Microsoft Outlook App
Note: The screens you say may vary by Android operating system version.
3. Enter your Netid@syr.edu into the email address line and click Continue.
4. Enter your NetID password and click "Sign In".
Configuring SUmail to use the Android Email app
This is a basic visual representation. Each version of the Android/Kindle operating system will look slightly different. Please click the images to enlarge.
Step 1 - Navigate to your apps and open up the Accounts app.
Step 2 - Select Add account
Step 3- Select Email
Step 4 - Select Account Type
Select "Microsoft Exchange ActiveSync" as the account type.
Step 5 - Enter Your Credentials
Type in your email and password, be sure to uncheck 'Automatically configure account' if prompted.
Step 6 - Verify Server Settings
If required, you will be brought to this page. Insert your sumail email address into the domain\username, password remains your sumail password and the exchange server should be outlook.office365.com. Then click next.
Can't Sync the Email Account?
If your device is not seeing any of the SU wireless networks, or you simply can't connect to AirOrangeHelp, you may be having software or hardware related issues with the device. We recommend contacting the ITS Service Center for further assistance.
If the device will not complete the authentication step, please have the student verify their credentials on our NetID self service page.