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Instructions for setting up an Exchange e-mail account on an iPhone or iPod Touch for faculty and staff. 

Students should follow these instructions for setting up SUmail (the student email system) on these devices:  SUmail instructions

Table of Contents

Topic Overview

  1. A network connection is required to configure your account. If you are connecting to AirOrangeX (AoX) you can check to ensure the phone is connected in the wireless settings or go to Safari and verify that you are connected to the network. If you are having trouble connecting to AoX please refer to our iOS AoX configuration instructions.

  2. Locate and open the Settings and choose the Passwords & Accounts options.

  3. Under Passwords & Accounts select "Add Account..."

  4. Select Exchange.

  5. Enter your Syracuse University Email address in the "Email" field. the Description will default to the name "Exchange" but this is only a label to differentiate from any other email accounts on your device so feel free to change the name to whatever you would like. Then click next. 

  6. When prompted to sign in to your Exchange Account, select "Sign In"

  7. Enter your password into the "Password" field and press "Next."

    Enter your password

  8. The next screen will give you options to choose what data to sync. If you're unsure leave all of the options on.  Hit "Save" to finish.

  9. Go to your mail app and verify that your email is receiving properly. 

Sources and Relevant Links