Below you will find instructions on connecting a Android device (e.g. Samsung Galaxy, Google Pixel, Samsung Tab, Lenovo Tab, etc.) to AirOrangeX, Syracuse University's secure wireless network.
Table of Contents
Connecting Android 11 to AirOrangeX
- Launch the Settings application.
- Tap on Connections inside the Settings app.
- Tap on Wi-Fi to see the list of available networks.
- Choose AirOrangeX out of the list of available networks
- By default the network type should be PEAP. If it is not, you can change it by tapping on EAP Method.
- Next, choose the CA certificate - Don't validate
- Next, click on Advanced for more options and verify that Phase 2 authentication is set to MSCHAPV2
- Finally, change the MAC address type away from Randomized MAC address to either Phone or Tablet MAC address.
- Click Connect and congratulations! You are now connected to AirOrangeX!
Connecting Android 8.0 - Android 10 to AirOrangeX
Step 1 - Enter the Settings App
From the home screen, click on the apps button.
Next, click on the settings button.
Step 2 - Select AirOrangeX
Under Connections navigate to Wi-Fi.
Select AirOrangeX from the list of connections.
You can access the Wi-Fi menu at any time by swiping down from the top of the screen and holding down on the Wi-Fi icon.
Step 3 - Select Security Type and Enter Credentials
- Make sure EAP method is set as PEAP
- Under Phase 2 authentication, select MSCHAPV2
- For CA certificate, select Do Not Validate
NOTE: The message that "No certificate specified. Your connection will not be private." is expected. - Under Identity and password, enter your NetID credentials. (In Android 8.0 Oreo, this may be split into two windows.)
- Additional steps for Android 11:
- Set "Online Certificate Status" to Do Not Validate. You may be required to put "syr.edu" in the Domain field.
- Tap "Advanced options" and "Use Randomized MAC (default)" to "Use Device MAC"
- Additional steps for Android 12:
- Set "CA Certificate" to Use System Certificates.
- Set "Online Certificate Status" to Do Not Validate. You will be required to put "syr.edu" in the Domain field.
- Tap "Advanced options" and "Use Randomized MAC (default)" to "Use Device MAC"
- No other fields will require attention.
Click Connect to proceed.
Step 4 - Verify Connection
AirOrangeX will now indicate that it is connected. The device is now connected to AirOrangeX.
Troubleshooting
AirOrangeX is not an option in the list of available networks
If your device is not seeing the AirOrangeX network appear in the list of your available Wi-Fi networks, it is recommended that youfirst restart your device. If you still can't see AirOrangeX after a full restart of the device, you may also toggle on Airplane Mode for 30 seconds to one minute then toggle it back off in attempt to find networks.
You are required to enter a Domain field entry to connect
You may be required to put "syr.edu" in the Domain field on some Android devices that require a domain to connect to Wi-Fi.
Need Help?
If your device is not seeing any of the SU wireless networks, we recommend first contacting the IT customer support of the device you are using, as the issue may be related to a hardware component on the device.
If the device will not complete the authentication step, please verify you are using the correct credentials by visiting our NetID self-service page.
For support of the information above, contact the ITS Help Desk at 315-443-2677, help@syr.edu, or by stopping into 1-227 CST during our Hours of Operation.