Below you will find instructions on connecting a Android device (e.g. Samsung Galaxy, Google Pixel, Samsung Tab, Lenovo Tab, etc.) to AirOrangeX, Syracuse University's secure wireless network.
Table of Contents
Connecting Android 11 & 12 to AirOrangeX
- Launch the Settings application.
- Tap on Connections inside the Settings app.
- Tap on Wi-Fi to see the list of available networks.
- Choose AirOrangeX out of the list of available networks
- By default the network type should be PEAP. If it is not, you can change it by tapping on EAP Method.
Next, choose the CA certificate - Don't validate
Next, click on Advanced for more options and verify that Phase 2 authentication is set to MSCHAPV2
Finally, change the MAC address type away from Randomized MAC address to either Phone or Tablet MAC address.
Click Connect and congratulations! You are now connected to AirOrangeX!
Connecting Android 8.0 - Android 10 to AirOrangeX
Troubleshooting
AirOrangeX is not an option in the list of available networks
If your device is not seeing the AirOrangeX network appear in the list of your available Wi-Fi networks, it is recommended that youfirst restart your device. If you still can't see AirOrangeX after a full restart of the device, you may also toggle on Airplane Mode for 30 seconds to one minute then toggle it back off in attempt to find networks.
You are required to enter a Domain field entry to connect
You may be required to put "syr.edu" in the Domain field on some Android devices that require a domain to connect to Wi-Fi.
Need Help?
If your device is not seeing any of the SU wireless networks, we recommend first contacting the IT customer support of the device you are using, as the issue may be related to a hardware component on the device.
If the device will not complete the authentication step, please verify you are using the correct credentials by visiting our NetID self-service page.
For support of the information above, contact the ITS Help Desk at 315-443-2677, help@syr.edu, or by stopping into 1-227 CST during our Hours of Operation.