Faculty and Staff who were provided email accounts prior to December 2nd, 2020, were given official email accounts in an environment called Exchange. Web-based access to Exchange accounts is also available at exchange.syr.edu. Microsoft Outlook, which is available on computers within Syracuse University's Active Directory domain, is most commonly used to manage Exchange accounts. Faculty and staff who were provided email accounts after December 2nd, 2020, can find their account by visiting https://sumail.syr.edu/. More information is available on the SUmail home page.
Exchange uses the same password that you set up for your NetID. To manage your NetID, including passwords management and activation visit http://netid.syr.edu.
Need to add Exchange to a personal devices? Check out our step-by-step instructions on the Exchange Configurations page.
New Faculty or Staff?
Forwarding Exchange Email
Faculty and staff who redirect their official syr.edu email account to another address (ex: @gmail.com), do so at their own risk.
Exchange Email Aliases
Information Technology Services does not accept requests for email aliases. Each person should have only one email address, and it is derived from the NetID, e.g. email@example.com.
If an alias is needed for management of email correspondence for a department, project, etc., please request a generic account. Detailed information is available on the Generic Accounts page.
Access After Resignation or Retirement
Syracuse University licenses Microsoft Exchange for active staff, faculty, retired faculty (including emeriti), and also active associates whose role supports the University's mission. When a person is no longer in any of these roles, access to the Exchange mailbox is removed. For complete information, including how long you will have access and planning prior to status change, please view the Exchange Access After Resignation or Retirement page.
Additional Support Pages
- Exchange Configurations
- Exchange Access After Resignation or Retirement
- Email Address Lists for Faculty/Staff
- Blocking an Email Address
- Blocking Free/Busy on My Outlook Calendar