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For more information on the mobile app for Orange Tracker:  Mobile App for Orange Tracker

iOS

App in the Apple App Store

  1. Go to the Apple App Store
  2. Enter "JIRA Connect Enterprise" in the search box
  3. Select the "JIRA Connect Enterprise" app. 

    Don't select the Professional Version

    Note that there is a JIRA Connect Professional app available as well.  You want the Enterprise version of the app.  The enterprise app will have "Ent" in the icon.  If the icon says "Pro" you have the wrong version.

    The professional version will work but will have a number of problems and will not provide all the features available in the Enterprise version.


    JIRA Connect Enterprise Logo
    Look for the "Ent" in the app icon.  If the "Ent" in not there, you have the wrong version of the app.

  4. Install the App.
  5. At the login screen, enter:
    1. JIRA Username – use your netID
    2. JIRA password – use your netID password
    3. JIRA Url – enter https://ot.syr.edu (be sure to use https:, not http://)
  6. If you want to store the password so you do not have to enter it each time, slide the "store password" button to "enabled" (green).  The  password will be encrypted and stored in the keychain for iOS.

Android

App in Google Play

  1. go to Google Play
  2. Enter "JIRA Connect Enterprise" in the search box
  3. Select the "JIRA Connect Enterprise" app.

    Don't select the Professional Version

    Note that there is a JIRA Connect Professional app available as well.  You want the Enterprise version of the app.  The enterprise app will have "Ent" in the icon.  If the icon says "Pro" you have the wrong version.

    The professional version will work but will have a number of problems and will not provide all the features available in the Enterprise version.


    JIRA Connect Enterprise Logo

  4. Install the App.
  5. At the login screen, enter:
    1. JIRA Username – use your netID
    2. JIRA password – use your netID password
    3. JIRA Url – enter https://ot.syr.edu (be sure to use https:, not http://)
  6. If you want to store the password so you do not have to enter it each time, slide the "store password" button to "enabled" (green).  The password will be encrypted with AES-256 algorithm and stored on your device.

 

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