Students, Faculty, Staff, and Syracuse University affiliates can log into the Syracuse University Zoom system using Single Sign-On (SSO) and your Syracuse University credentials. When signing into Zoom, you must use the Sign In with SSO (single sign-on) option and enter syracuseuniversity for the company domain.

Only Single Sign-On (SSO) is permitted and the following Sign In methods will no longer be permitted:

  • Google
  • Apple
  • Facebook

Logging into Zoom (Desktop App)

  1. Open Zoom desktop client and click Sign In.

    Zoom opening screen

  2. Choose the Sign In with SSO button.

  3. If prompted, enter syracuseuniversity for the company domain. This is not case sensitive but is all one word with no spaces. Then click continue. 

  4. A browser window will open and ask for your NetID and password. Enter both and click Log In.

    shibboleth window 
  5. Your browser will give a pop-up asking if it can open in Choose Allow.

  6. The Zoom desktop app will now open and you can use Zoom normally as an SU licensed user.

    Zoom main window 

Logging into Zoom (Web Browser)

You can use the following web links:

  1. Main Syracuse University Zoom system -
  2. HIPAA/PHI Compliant Syracuse University Zoom system -

Getting Help

For support on the information above, contact the ITS Help Desk.

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