No one likes spam or junk email.
The Outlook Junk Email Filter doesn’t stop delivery of junk email messages, but does the next best thing—it moves suspected spam to the Junk Email folder. Outlook's Junk Filtering system works with all SUMail accounts and can sometimes cause unintended emails to appear in the Junk Filter.
The steps below will show you how you can tailor your Junk Email Filter to work the best for you.
Junk mail settings
The Junk Email Filter automatically evaluates each incoming message based on several factors. These can include the time when the message was sent and the content of the message.
To change the options for the Junk Email Filter:
- Log into your email in your browser of choice at http://sumail.syr.edu/.
- Click on the gear icon on the top-right and then click "View all Outlook Settings" at the bottom.
- Go to Mail > Junk Email. Here, you will find the safe senders, blocked senders, and other junk email settings
To mark an email message as Not junk
Log into your email account at http://sumail.syr.edu/.
Open your Junk Email folder and select the messages you want to keep.
From the top toolbar, select Not junk > Not junk (or Not spam > Not spam). You can also open the message and select the It's not junk link at the top.
Blocked email address by mistake
- Log into your email at http://sumail.syr.edu/.
- Click on the gear icon on the top-right and then click View all Outlook Settings at the bottom.
- Go to Mail > Junk Email
- Open your Blocked senders list and select the trash can next to their name.
Add the sender to your Safe senders list.