Table of Contents
Opt-in Features
There are two opt-in features available for projects in Orange Tracker. To opt in, the Project Lead must submit a jira request to help@syr.edu. These features are available on a project by project basis.
Quote-stripping
This feature will strip out all previous text when you reply to OT emails.
Auto-transitions
There are two auto-transitions available:
"Waiting for feedback" to "Open" | If the reporter replies to the issue, it will automatically transition from "Waiting for feedback" to "Open". |
"Closed" to "Open" | If the reporter replies to the issue, it will automatically transition from "Closed" to "Open". |
Your project may opt-in to one or both of these.