Teams can request a new project within the Orange Tracker (OT) system. Here is a template to gather information to create an Orange Tracker project using standard schemes, suitable for tracking service and/or support issues. This is the minimum information needed in order to build a project.
Must be no longer than 80 characters in length
Must be 3 - 10 characters in length
Every project requires an email address to be associated with it.
Requesters who are not a DSP are encouraged to involve their distributed support. The DSP can request the generic account for the project. For more information on vanity accounts: Generic Accounts for Orange Tracker Email
If you have an existing email account from Exchange that you would like to use, you must place a forward to OT: Enable Forwarding in SUMail