Information Technology Support
Page tree

Overview

This page offers guidance on how to connect to RDS using a web browser.

If you prefer to access RDS through an RDP client on a supported laptop or desktop operating system, please refer to the instructions on the " Remote Desktop Services via RDP Client" page.

On This Page

Connecting to RDS

  1. Using a web browser, navigate to rds.syr.edu.

  2. Depending on your affiliation with the university, choose a connection:

  3. If this is your first time logging into RDS, or if you're logging in after clearing your browser history (including cache and cookies), you'll be presented with a popup dialog box. This box will ask for permission to allow the remote computer to access certain functions on your device. If you'd like to prevent this popup from appearing in the future, simply check the box labeled "Don't ask me again for connections to this computer."


  4. If you are not logged in already, you will be prompted to do so using your email address (NetID@syr.edu) and NetID password.



  5. To sign out of your session, navigate to the Start menu, click on your name or profile picture, and then select "Sign Out."



Getting Help

We're here to ensure you have a smooth experience with RDS. If you need assistance:

  • Students: Feel free to reach out to the ITS Help Desk directly. Call us at 315-443-2677, email at help@syr.edu, or drop by at 1-227 CST.

  • Faculty and Staff: For the most efficient support, it's recommended to start with your respective academic or administrative support teams. They're equipped with tools and knowledge tailored to your needs.