Information Technology Support
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Information Technology Services (ITS) provides a number of teaching and learning services to faculty, staff, and students. 

Not finding the information or Answer you are looking for? Contact the ITS Help Desk 7 days a week by calling 315.443.2677, emailing, or stopping into 1-227 Center for Science and Technology (Hours of Operation).  

Need to Teach or Work Remotely?

Check out our Working & Teaching Remotely page if you need to work remotely, traveling, or simply unable to visit campus due to prolonged campus or building closures.

ITS Teaching and Learning Services and Resources

Accessible Toolkit

Information and Communication Technology accessibility at SU means ensuring that all technology is usable by the greatest number of students, faculty and staff possible, including those with disabilities, so that everyone is able to participate to the maximum extent that they can. Additional information including getting assistance, workshops, and policies can be found on the ITS Accessibility website

Accessible Toolkit Home Page



Assistance with Blackboard can be found on the Blackboard self-help page

Blackboard Home Page


Classroom Technology

For immediate assistance with classroom technology call the ITS Help Desk at 315.443.2677 or '100' on the classroom intercom phone. To view available Classroom Technology visit the Classroom Resource Guide.

ITS Learning Environments and Media Production Home Page


Course Feedback

Gathering and providing course feedback from students at the end of each course is an important activity that the Institutional Effectiveness and Assessment (IEA) facilitates.

Please visit IEA’s Course Feedback page for more information on the course feedback process, tool, and FAQs.


Online Learning Services

Online Learning Services is a unit within Information Technology Services at Syracuse University. Their primary mission is to provide leadership and support in the appropriate use of technology for teaching, learning, and research. 

Full details including faculty forms, educational tips, and contact information, can be found on the Online Learning Services website


Other Teaching and Learning Resources

2U Support Services




G Suite (formerly Google Apps)

LinkedIn Learning

Office 365

Web Conferencing Solutions


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