This page outlines the most common Zoom account features. Each feature has the ability to be enabled or disabled by default. Most settings can be adjusted by the host to develop a custom meeting that fits their needs. Zoom settings can be managed at several levels.  Zoom refers to this as "tiered settings". The Zoom Help Center documentation ( describes tiered settings as "Tiered settings provide a hierarchical way to manage the settings that affect meetings, webinars, and audio conferences. The settings can be controlled at the Account level, the Group level, and the User level so that events throughout the organization have enforced settings when required, while allowing meeting and webinar organizers the flexibility to customize other settings".

Account level default settings can also by locked by the administrators of the system. If a feature is locked by the administrator it will not be enable to override at the Group level or the User (host) level.

Table of Contents

Review Features and Settings

To review/adjust the feature settings, please use the following link:

Alternatively, if you have the Zoom desktop app, select the "gear" icon in the upper right-hand corner of the screen.

Under the General tab, select the "View More Settings" link at the bottom of the screen.

On the left side panel, select Personal --> Settings.

Account Features

Under the Settings section, you see features grouped into three parts: Meeting, Recording, and Telephone



FeatureDefault SettingAdmin LockedNotes
Waiting RoomEnabledNoWhen participants join a meeting, place them in a waiting room and require the host to admit them individually
Require a Passcode when Scheduling New MeetingsEnabledNoA passcode will be generated when scheduling a meeting and participants require the passcode to join the meeting
Require passcode for instant meetingEnabledNoA random passcode will be generated when starting an instant meeting
Webinar PasscodeEnabledNoA passcode will be generated when scheduling a Webinar and participants require the passcode to join the Webinar
Only authenticated users can join meetingsEnabledNoThe participants need to authenticate prior to joining the meetings. Authentication can be through Zoom or

Meeting (Basic) Settings

FeatureDefault SettingAdmin LockedNotes
ChatEnabledNoAllow meeting participants to send a message visible to all participants
Private ChatEnabledNoAllow meeting participants to send a private 1:1 message to another participant
Auto Saving ChatDisabledNoAutomatically save all in-meeting chats so that hosts do not need to manually save the text of the chat after the meeting starts
File TransferDisabledNoHosts and participants can send files through the in-meeting chat
Co-HostDisabledNoAllow the host to add co-hosts. Co-hosts have the same in-meeting controls as the host
Meeting PollsDisabledNoAllow host to use 'Polls' in meetings. Hosts can add polls before or during a meeting
Meeting Survey, including 3rd-party survey linkEnabledNoAllow host to present survey to participants once a meeting has ended
Webinar PollsEnabledNoAllow host to use 'Polls' in webinars. Hosts can add polls before or during a webinar
Webinar Survey, including 3rd-party survey linkEnabledNoAllow host to present surveys to attendees once a webinar has ended
Screen SharingEnabled (Host Only)NoAllow host and participants to share their screen or content during meetings. The host manually allows participants to share their screens
Disable Screen Share for UsersDisabledNoDisable desktop or screen share in a meeting and only allow sharing of selected applications
AnnotationEnabledNoAllow host and participants to use annotation tools to add information to shared screens
WhiteboardEnabledNoAllow host and participants to share whiteboard during a meeting
Remote ControlEnabledNoDuring screen sharing, the person who is sharing can allow others to control the shared content
Nonverbal FeedbackDisabledNoParticipants in a meeting can provide nonverbal feedback in the Participants panel, (raise/lower their hand, respond "yes/no," ask to go slower/faster, agree/disagree, clap, and more)
Meeting ReactionsEnabledNoAllow meeting participants to communicate without interrupting by reacting with an emoji that shows on their video
Join Different Meetings Simultaneously on DesktopDisabledNoAllow user to join different meetings at the same time on one desktop device
Allow Participants to Rename ThemselvesEnabledNoAllow meeting participants and webinar panelists to rename themselves

Meeting (Advanced) Settings

FeatureDefault SettingAdmin LockedNotes
Q&A in webinarEnabledNoAllow attendees to ask questions for the host and panelists to answer
Breakout RoomDisabledNoAllow the host to split meeting participants into separate, smaller rooms
Closed CaptioningDisabledNoAllow the host to type closed captions, assign a participant/third party device to add closed captions, or configure Zoom Live Transcript
Save CaptionsDisabledNoAllow participants to save fully closed captions or transcripts
Far End Camera ControlDisabledNoAllow another user to take control of your camera during a meeting
Virtual BackgroundEnabledYesCustomize your background to keep your environment private from others in a meeting

Allow Video for Virtual Background*

DisabledYesSelecting and using videos for virtual backgrounds. *Due to accessibility, this feature is not permitted in Syracuse University Zoom.

Allow Upload of Custom

Virtual Backgrounds

EnabledYesAllow users to upload custom backgrounds
Video FiltersEnabledNoAllow users to select from a variety of overlays, color filters, and other custom video frames
AvatarsDisabledNoAllow users to select a avatar that will be shown in meetings
Immersive ViewDisabledNoAllow hosts to curate case-specific scenes, such as a classroom or boardroom for their meetings or webinars


FeatureDefault SettingAdmin LockedNotes
Local RecordingEnabledNoAllow hosts and participants to record the meeting to a local file
Cloud RecordingEnabledNoAllow hosts to record and save the meeting / webinar in the cloud
Automatic RecordingDisabledNoRecord meetings automatically as they start

Only Authenticated Users can View

Cloud Recordings

EnabledNoThe viewers need to authenticate prior to viewing the cloud recordings
The host can delete cloud recordingsEnabledNoAllow the host to delete the recordings
Auto delete cloud recordings after daysEnabledYes

Allow Zoom to automatically delete cloud recordings after 120 days.

Automatically deleted items can be recovered, for 1 day, from the

Zoom Trash up to 30 days past the automatically delete date.


FeatureDefault SettingAdmin LockedNotes

Show international numbers link

on invitation email

EnabledNoShow the link for Zoom International Dial-in Numbers on email invitations
3rd Party AudioDisabledNoUsers can join the meeting using the existing 3rd party audio configuration

Getting Help

For support on the information above, contact the ITS Help Desk.


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