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The Zoom Marketplace has a number of apps that can enhance the Zoom experience. These apps can help streamline data between systems, like Zoom and Blackboard. The Zoom environment at Syracuse University adheres to the same guidelines as all software systems on campus to maintain accessibility and information security. These guidelines extend to all the apps to ensure the environment remains accessible to all. All apps will meet these guidelines before they can be approved.


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Approved Apps

We have a number of apps that have been approved. Most of these apps are part of the enterprise suite at Syracuse University and have been reviewed to meet our guidelines:

App NameNotes
Zoom LTI ProSupports the ability to schedule, join, and manage meetings within our Blackboard system
KalturaAutomatically transfer all of your Zoom meetings and webinars content to Kaltura
Otter.ai Live Notes for ZoomLive transcription and note-taking assistant for Zoom
Microsoft TeamsStart, schedule, and join Zoom Meetings right from your Team space
SlackStart, join, and streamline your Zoom Meetings from your Slack channel or group message
DropboxAutomatically copy recorded meeting videos and transcripts to Dropbox
Microsoft OneDriveShare content from your Microsoft OneDrive account in a meeting
GmailSchedule, start, and manage meetings directly from Gmail
ScheduleOnceIntegrates with Zoom to automatically add web conferencing details to your ScheduleOnce bookings


To quickly see these apps in the Zoom Marketplace, please use the following link and log into Zoom with SSO: https://marketplace.zoom.us/apps?category=all&approved=true

The ITS department maintains the Zoom environment and reviews app requests as they come in.



Requesting Apps

For apps that are not approved, they must go through the review process. If the app is approved, it will be enabled in the Zoom environment. ITS will review all requests for apps within the Zoom environment. These requests must meet the follow guidelines:

  • Only apps that are in the Zoom Marketplace will be reviewed. Requests for apps that are not in the Zoom Marketplace will be rejected
  • App has gone through our accessibility review process, which can be found here: https://answers.syr.edu/x/Dym8Ag
  • App is approved by Information Security for use within Syracuse University and with Syracuse University Enterprise applications
  • App must have limited back-end maintenance/administrative overhead
  • App costs will be the responsibility of the requesting unit

The requesting unit is responsible for requesting any Accessibility and/or Information Security reviews and providing necessary information, on the app, to the reviewing parties.  Once the app has met all guidelines, ITS will update the system and enable the app. Users will then be able to utilize the app within the Zoom environment.

Requested Apps

When users request an app through the Zoom Marketplace, the app will be placed into a waiting status until the ITS team approves it. Typically apps in this status mean they are going through the approval process, or need to go through the approval process.

App NameNotes
10to8SchedulingCurrently the app has not gone through the accessibility process
Automated TranscriptionCurrently the app has not gone through the accessibility process
BitDam Zoom ProtectionCurrently the app has not gone through the accessibility process
BoxCurrently the app has not gone through the accessibility process
Calendly for ZoomCurrently the app has not gone through the accessibility process
ClickUpCurrently the app has not gone through the accessibility process
Fantastical for MacCurrently the app has not gone through the accessibility process
G SuiteCurrently the app has not gone through the accessibility process
Google DriveCurrently the app has not gone through the accessibility process
Luma Beautiful Event PagesCurrently the app has not gone through the accessibility process
NearpodCurrently the app has not gone through the accessibility process
Prezi VideoCurrently the app has not gone through the accessibility process
SharepointCurrently the app has not gone through the accessibility process
SparkCurrently the app has not gone through the accessibility process
x.aiCurrently the app has not gone through the accessibility process
YouCanBook.meCurrently the app has not gone through the accessibility process
Zoom Developer Forum Log-in HelperCurrently the app has not gone through the accessibility process
Zoom for DoodleCurrently the app has not gone through the accessibility process
Zoom Webinars for PeopleGroveCurrently the app has not gone through the accessibility process

Rejected Apps

If the app does not meet our guidelines, it will be rejected and users will not be able to use the app. All apps that are currently rejected will be listed on this page with the results for why it was rejected. Rejected apps can be re-submitted into the approval process once they meet the above guidelines.

App NameReason for Rejection
AcuityThe app requires administrator access to the Zoom environment



Getting Help

For support on the information above, contact the  ITS Help Desk  by calling at 315.443.2677 or by emailing  help@syr.edu.

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