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The School of Education Technology Support Group provides technology resources and support to the School’s students, faculty, and staff to promote and enrich the educational experience and to provide opportunities for all to realize their full potential. The primary technology priority of the School of Education is to provide a technology platform for faculty, students and staff that is as robust and reliable as possible within practical resource constraints.

Get Tech Help

Get Tech Help

Students: Email help@syr.edu, call 315.443.2677, or visit the ITS Service Center in 1-227 CST

Faculty and Staff: Email soehelp@syr.edu or leave a voicemail at 315.443.5002

School of Education Helpdesk
030 Huntington Hall
8 a.m. – 6 p.m. Monday – Thursday
8 a.m. – 5 p.m. Friday

The helpdesk is staffed with student employees each weekday. They are there to loan out equipment and offer first level assistance with technology questions and issues. If they are unable to resolve the issue, they will gather information necessary to log the issue and it will be elevated to a full time staff member.

More SOE Technology Support Group Resources

University Resources

Our Staff

Note: Do NOT email TSG staff for tech support. Please email us at soehelp@syr.edu for assistance.

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