Adobe Acrobat Connect Pro

Problem

On September 9th, 2017 a certificate within the Adobe Connect meeting code base will expire. All Adobe Connect customers that join Adobe Connect sessions (Meetings, Seminars, Virtual Classrooms, and Webinars) using the Adobe Connect Add-in will be affected.

In order to ensure uninterrupted use of your Adobe Connect account you will require an updated version of the Adobe Connect Add-in (version 11.9.980.387) which can be downloaded from Adobe's Downloads and Updates page. We strongly recommend you visit Adobe's support blog post outlining exactly how to download and install the new Adobe Connect Add-in. Customers with accounts hosted by Syracuse University's webconference.syr.edu will be forced to update their Adobe Connect Add-in to the new version starting on September 8, 2017.

Meeting Add-ins for Adobe Connect 9

Adobe Connect 9 Meetings Add-ins are not backwards compatible with earlier versions of Adobe Connect. However, the Adobe Connect 9 Meeting Add-ins can co-exist with previous Add-in versions, enabling screen sharing capabilities for Adobe Connect 9 and earlier versions of Adobe Connect. Please note that although there is currently no Add-in for Linux, users on Linux (Ubuntu, Red Hat and OpenSUSE) can still attend, host, or present in meetings in the browser.

Latest Meeting Add-in has additional fixes and is optional.

 

Adobe Connect Pro Help