School of Architecture
Page tree

Table of Contents

Create the remote connection

  1. Enable VPN (top right corner of your Mac menu bar).

    A VPN connection is required in order to connect remotely. If you don’t already have the VPN installed, please follow these steps.

    An RDP client is required in order to connect remotely. Visit the Mac app store and install the free Microsoft Remote Desktop 10 app.

  2. Start Microsoft Remote Desktop and click plus [+] > Add PC on the toolbar to create a new connection.

  3. In the Add PC box, fill in the following fields:

    1. PC name: arch-remotelab.syr.edu

    2. User account: ad\NetID (fill in your own NetID)

    3. Friendly name: ARCH RemoteLab (or anything you like)

  4. Click Add at the bottom to close the box; a new entry called ARCH RemoteLab appears under Saved Desktops.

Make the remote connection

  1. Whenever you want to reconnect double click ARCH RemoteLab.

  2. The screen will change and you should see a Windows login screen. Fill in your NetID password. It may take a couple of minutes to log in.

  3. Once logged in you will see the lab desktop.

 If you receive a message "Your computer can't connect to the remote computer because an error occurred on the remote computer..." when trying to connect, this means that all remote computers are in use. Please try again later.

 If you receive a message "Remote Desktop can't connect to the remote computer for one of these reasons..." check to make sure you started the VPN first.

Finish the remote connection

  1. After you are done with your remote session, please select Start Start button  > select user icon   > select Sign out.


  2. You can close the remote desktop window environment by moving the mouse pointer to the upper top edge of the screen, which will show the Mac menu bar. Select the red X.

  3. Please remember to disconnect your VPN connection as well (top right corner of your Mac menu bar).

Note: 

  • You can also switch back to the macOS environment by moving the mouse pointer to the upper top edge of the screen, which will show the Mac menu bar.
  • You can also swipe left and right on the touch pad (four fingers).
  • You can copy and paste files and folders between your local computer and the remote cluster.
  • The Microsoft Remote Desktop app tends to crash every now and then, dumping you back to the macOS desktop.

  • No labels