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This page outlines the School of Architecture Computing operations and policies to ensure all staff, faculty, and students are aware of obligations in relation to selection, usage, and safety when utilizing computing resources within the school.

Policies and procedures are in addition to those listed on the school's website and established by Syracuse University Central ITS.

Not finding what you are looking for? Visit our Syracuse University Central ITS page for a full list of additional services.

Contacting IT Support

It is the user’s responsibility to report issues using the Orange Tracker system. Users should input tickets using these methods of delivery by emailing your concern or problem to Orange Tracker via

Location and Hours

The IT office is located in Slocum 001.

The IT office operates according to the University's published hours:

  • Monday through Friday, 8:30am to 5:00pm during the academic year.
  • Monday through Friday, 8:00am to 4:30pm during the summer.

The IT office is closed for holidays as issued by the University's Office of Human Resources.