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This page outlines the School of Architecture Computing operations and policies to ensure all staff, faculty, and students are aware of obligations in relation to selection, usage, and safety when utilizing computing resources within the school.

Policies and procedures are in addition to those listed on the school's website and established by Syracuse University Central ITS.

Not finding what you are looking for? Visit our Syracuse University Central ITS page for a full list of additional services.

Contacting IT Support

Please report issues using the Orange Tracker ticketing system by emailing your issue to This will create a ticket in our system.

Location and Hours

The IT office is located in Slocum 001.

The IT office operates according to the University's published hours:

  • Monday through Friday, 8:30am to 5:00pm during the academic year.
  • Monday through Friday, 8:00am to 4:30pm during the summer.

The IT office is closed for holidays as issued by the University's Office of Human Resources.