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At Syracuse University students are on a separate email/calendaring system from staff and faculty. Students use SU Mail and staff/faculty use Exchange.

This creates a challenge when we want student employees to manage the calendars of employees whose calendars are on Exchange. We will now address this challenge by creating Generic Accounts for departments with student employees.This process replaces the 1.5 Exchange accounts we used in the recent past.

To share your calendar with a single generic account.

  1. In Outlook choose File from the upper Left corner. Go to Account Settings > Delegate Access
    Outlook Account Information window with Delegate Access highlighted
  2. Press the Add... button
    Delegate window with add selected
  3. Find the generic account you want to grant delegate access in the Global Address List. Double click it so it goes down to the Add field. Press OK.
    Add user dialog window
    A&S Computing will use the convention of Display Name = Generic NetID where NetID is the NetID of the student employee currently in that position.

  4. Grant them the rights you want for your calendar. Probably uncheck "delegate receive copies of meeting-related messages sent to me. Probably grant them none permissions to your Tasks items.
    Delegates permissions window
  5. Press OK, OK, Press the Back arrow to get back to your Outlook Home tab.

To Share your calendar with a group of generic accounts

A&S has two departments (ACS and HNR) that have a large number of student employees. To make this process easier we have nested their many generic accounts inside of one group. Staff members in these departments should grant delegation to this one group and the many generic accounts will be able to manage their calendars.

  1. In Outlook choose File from the upper Left corner. Go to Account Settings > Delegate Access
    Account Information window with Delegate Access highlighted
  2. Press the Add... button
    Delegates window with Add selected
  3. Look for the group you want to grant delegation to. It will start with as-shared. Double click it so it goes down to the Add field. Press OK.
    Add users dialog box
  4. Grant them the rights you want for your calendar. Probably uncheck "delegate receive copies of meeting-related messages sent to me". Probably grant them none permissions to your Tasks items.
    Delegate permissions dialog box
  5. Press OK, OK, Press the Back arrow to get back to your Outlook Home tab.

 

 

 

 

 

 

 

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