Blackboard Ultra at Syracuse University

Beginning Fall 2024, all Blackboard courses will be delivered in Ultra Course View, but you can start using it now. Please visit Answers for more information about Ultra Course View

Blackboard Ultra is the supported Learning Management System (LMS) at Syracuse University.  With the modern look and simple functionality of the Ultra Course View in Blackboard, instructors will find it easy to build their Ultra courses while students will appreciate the ease of navigating them.  The Ultra course layout utilizes contemporary web design practices that meet current accessibility guidelines and responsiveness across all device sizes. This creates a consistent and seamless experience for both faculty and learners when moving between a desktop, tablet and mobile device.  

Below are links to Blackboard Answers pages created by SU Online Learning Services, indexed by main topic areas. Each index lists a few top pages for answering frequently asked questions and a link to the full index all Answers pages on that topic. If you cannot find the information you need in our Answers archive, you can contact OLS by emailing and including "Blackboard" in the subject line. 

Authorized users with a current SU NetID can access blackboard by selecting the Login to Blackboard button below. 

If you're new to Syracuse University, or are unsure of how the system works, we encourage you to begin with this set of videos that introduces the system and some of the basics of our configuration.

Blackboard General Information

Answers about Blackboard login access, setup, technical settings and requirements, and general FAQ's 

Top Pages

Accessing Blackboard
- how to login to Blackboard and locate your courses

Support Contacts
- contact information for the ITS service center and Blackboard support group, and for school/college IT offices

Locating Blackboard Courses
- searching/filtering your course list 

Full Page List

General Blackboard Information Index

Course Administration and Communication

Answers about managing course availability and appearance, course enrollments and merges, announcements, calendar, email/messages, notification settings, etc. 

Top Pages

Start of Semester FAQ
- common questions and request forms related to setting up new Blackboard courses

Course Availability
- making your Blackboard course available to students

Merge Courses
- combining 2 or more sections under a single "parent" course in Blackboard 

- sending out mass announcements/emails to all users in a course

- sending messages/email to selected users from within Blackboard

Full Page List

Course Administration and Communication Index

Course Content

Answers about building and publishing course content including documents, embedded files, links, streaming media, assignments, etc.

Top Pages

Create Content
 - adding new items to the course content area

Modules and Folders
 - organizing the course content area

Copy Content
 - importing content from other Blackboard courses

Content Visibility
- managing student access to items in the course content area

Full Page List 

Course Content Index

Gradebook and Analytics

Answers about using the Blackboard Ultra gradebook and course analytics tools

Top Pages

- overview of the Gradebook interface

- creating and applying grading rubrics

- using the attendance tool and importing into the Gradebook

Full Page List 

Gradebook and Analytics Index

Roster, Groups, and User Management

Answers about managing your course roster, including tools and settings for individual students and creating groups

Top Pages

- using the course roster

- creating new groups and enrolling students

Full Page List

Roster, Members, and Groups Index

Supported Tools

Answers about supported tools for online learning including Zoom, Kaltura, PlayPosit, PointSolutions, Microsoft 365, and Google Suite, as well as information about the process for requesting to connect other third-party tools to SU Blackboard 

Top Pages

- creating a Turnitin assignment link in the course content area and linking to the Blackboard gradebook 

Zoom Links
- embedding a Zoom meeting link in the Blackboard content area

Full Page List

Supported Tools Index

Student Resources

Blackboard Answers for students

Top Pages

Full Page List

Student Resources Index

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