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Problem Description

Browser specific steps to follow when a certificate message is received while using or accessing Blackboard.

Solution

MAC

Safari 5.1.5 

Below is a screen capture of the certificate message you will receive if you are on a MAC using the Safari browser.  

  1. Click on Allow
    Click on Allow

 

Firefox 11.0

Below is a screen capture of the certificate message you will receive if you are on a MAC using the Firefox browser.  

  1. Click Trust
    Click Trust


  2. Click  Allow
    Click Allow

Windows 

Firefox 11.0

Below is a screen capture of the certificate message you will receive if you are on a Windows machine using the Firefox browser. 

  1. Click Options in the right hand top corner.  You will receive a drop down menu.  Click Allow pop-ups for blackboard.syr.edu
    Click Options in the right hand top corner

  2. Click Yes
    Click Yes

 

Internet Explorer 9

Below is a screen capture of the certificate message you will receive if you are on a Windows machine using the IE browser. 

  1. Click Run
    Click Run

  2. Click Yes
    Click Yes

 

Chrome

Below is a screen capture of the certificate message you will receive if you are on a Windows machine using the Chrome browser. 

           Certificate Message

  1. Click Yes
    Click Yes