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Need help with Blackboard? Find contacts here.

Blackboard Support Contacts

General Help

E-mail

help@syr.edu

Phone

Information Technology and Services (ITS)

315-443-2677

Fall/Spring Hours (Phone Support)

8 am to 5 pm (Monday through Friday)

Summer Hours (Phone Support)

8 am - 4:30 pm (Monday through Friday)

College of Law

E-mail lawhelp@law.syr.edu or call 315-443-9561

iSchool

Email iSchool IT Support.

Newhouse

E-mail Newhouse Help or call 315-443-2436

School of Education

E-mail

soehelp@syr.edu

Phone315-443-5002

Fall/Spring Hours

8:30 am to 5 pm (Monday through Friday)

Summer Hours

8:30 am - 4:30 pm (Monday through Friday)

In-Person Support

030 Huntington Hall

Whitman School

E-mail wsmhelp@syr.edu or call 315-443-2342

University College Student Help

The UC Online Help Desk is available to students and faculty enrolled in or teaching University College online courses.

Email

uchelp@syr.edu

Phone

315-443-4956

Hours

Monday thru Friday, 8:30 a.m. to 4:30 p.m. EST

In-Person Support

University College, 700 University Ave., Suite 226

Other Users Support

Guests and users not directly affiliated with Syracuse University: contact the instructor/leader of the course or organization in which you are enrolled.

Sources and Relevant Links

ITS Support Services

SU's School & College Support Information