Need help with Blackboard? Find contacts here.
Blackboard Support Contacts
Phone support is available at 315.443.2677. If you call after hours, you will have the option to leave a message with support staff.
Note that users are welcome to email firstname.lastname@example.org 7 days a week, 24 hours a day.
|Day||Phone Support Hours|
|Sunday||8 a.m. - Midnight|
|Monday||8 a.m. - Midnight|
|Tuesday||8 a.m. - Midnight|
|Wednesday||8 a.m. - Midnight|
|Thursday||8 a.m. - Midnight|
|Friday||8 a.m. - 5 p.m.|
|Saturday||8 a.m. - 5 p.m.|
College of Law
Email: iSchool IT Support.
E-mail: Newhouse Help
School of Education
8:30 am to 5 pm (Monday through Friday)
8:30 am - 4:30 pm (Monday through Friday)
030 Huntington Hall
University College Student Help
The UC Online Help Desk is available to students and faculty enrolled in or teaching University College online courses.
Monday thru Friday, 8:30 a.m. to 4:30 p.m. EST
University College, 700 University Ave., Suite 226
Other Users Support
Guests and users not directly affiliated with Syracuse University: contact the instructor/leader of the course or organization in which you are enrolled.