Student PointSolutions Accounts

Vendor Changes

In advance of the Fall 2022 semester the TurningPoint branding was updated to PointSolutions to reflect their acquisition by Echo360. 

Creating a PointSolutions Account and Connecting it to Syracuse University Blackboard

  1. Go to http://blackboard.syracuse.edu and login with your NetID and password.
  2. Click on your course.
  3. Clink on Tools and click on the link for PointSolutions Account Registration.

    Screenshot of user interface

  4. Following this link will open your account profile on the TurningTechnologies website. If you are using this for the first time, you will first be asked to enter your Country and accept the user agreement. Your email, name, and role will be automatically entered from Blackboard—you cannot change them. The role should be left as "Participant." Click Continue.

    Screenshot of user interface

  5. If you have already purchased a subscription or device, you can enter the Subscription Code and Device ID on the following screens. If not, follow the prompts and click "Next" until the wizard finishes. You can skip any screen and return to make a purchase later. 

    Screenshot of user interface

If you need to return to the registration and account pages after you access it the first time, it is best to access the system through Blackboard. Upon returning, you may land on a page with a box to enter a session ID. You can get back to your account information by clicking the profile icon in the upper right corner and then clicking "Profile" from the menu. 

Screenshot of user interface

Subscriptions and devices: What should you buy?

What you need to purchase will depend on the requirements of your course. Your course may all the use of a mobile device for responses, in which case you will only need a "Subscription" but it may also require a physical clicker to make responses. Check with your syllabus and instructor to see what is required for your course. You can see pricing and make purchases through the PointSolutions website.  

After purchase

Once you've purchased a device or subscription you should go through your Blackboard course to Tools and click on Turning Account Registration to return to your profile page. There you can enter the Subscription Code or Clicker ID (shown on the back of your clicker) to complete your registration.

Verifying your registration

Your profile page will always show your current registration status. Once you're registered, your instructor will need to update their roster in their software to confirm the changes.

If you are using mobile responses only, you need a green check-mark next to "Subscriptions" and "Learning Management System" to be correctly registered. 

If you are using a clicker, you need a green check-mark next to "Subscriptions," "Response Devices," and "Learning Management System" to be correctly registered.

Getting Help

Instructions for using your student account are available on the Turning Technologies website

If you are unsure of how to register or confirm your registration, please visit the ITS Server Center in the Center for Science and Technology for assistance or call TurningTechnologies Student Support at 866-746-3015, which is open Monday-Friday, 8am-9pm Eastern Time.