OneDrive syncing issues can cause major disruptions in work if ignored --particularly with shared folders\files found within iSchool Documents. Please attempt to resolve any syncing issues you encounter immediately and contact iSchool's Technology Services group if errors persist.

OneDrive Syncing errors happen for a variety of reasons, the easiest way to identify syncing issues is to notice that the OneDrive icon is no longer just blue clouds.

The following links will help troubleshoot\resolve the associated icon types.


 OneDrive sync error

OneDrive sync error

 or  OneDrive Paused 


 OneDrive for Mac sync error

If issues with OneDrive persist please submit a ticket via email at

Other Resources:

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