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Access to your Exchange email on your mobile device can be accomplished using Microsoft's Outlook mobile app. Using the app, you can sync your Exchange email, calendar, and contacts.

Visit the Outlook app homepage for details on the features of Microsoft's Outlooks app for mobile.

Table of Contents


Microsoft Outlook for iOS Installation

  1. Launch the App Store.
  2. Search for Microsoft Outlook
  3. Tap GET next to Outlook App Microsoft Outlook - email and calendar.
  4. Tap INSTALL.
  5. If prompted, Sign In to iTunes Store with your Apple ID.
  6. Tap OPEN. You can also launch the app using the Outlook App Outlook icon on your home screen.
  7. Proceed to the Outlook app configuration.

Microsoft Outlook for Android Installation

  1. Launch the Google Play Store.
  2. If prompted, Sign In using your Google Account.
  3. Search for Microsoft Outlook
  4. Tap Outlook App Microsoft Outlook.
  5. Tap INSTALL.
  6. Tap OPEN. You can also launch the app using the Outlook App Outlook icon on your home screen or app drawer.
  7. Proceed to the Outlook app configuration.

Microsoft Outlook App Configuration

  1. Launch the app and enter your account name in the format "NetID@syr.edu"
  2. Click on 'Add Account' . On the next screen, enter your NetID password and a description for the account. The other fields can be left as is.
  3. Click 'Sign In'. On the next couple customization pages you can click 'Skip' or 'Maybe later' to bypass them. You should then see your usual Inbox.


Troubleshooting

If you experience problems sending or receiving e-mail from your mobile device, the simplest resolution is usually to remove and then re-configure your account. To remove your account, follow the steps below. To add it back, follow the steps above in the "Microsoft Outlook App Configuration" section.

  1. Open your account settings. On the main 'Inbox' screen, click the circle with your first initial.


  2. On the next screen, click the gear icon in the lower left.


  3.  Click on your SU account.


  4. Click on 'Delete Account'.

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