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MacOS

  1.  Quit Microsoft Teams.

  2. In the top menu bar for 'Finder' click 'Go' and then 'Go to Folder...'



  3. In the file path box, type "~/Library/Application Support/Microsoft/Teams".
  4. Delete all files in following folders (not the folders themselves).



    “~/Library/Application Support/Microsoft/Teams/Application Cache/Cache”
    “~/Library/Application Support/Microsoft/Teams/blob_storage”
    “~/Library/Application Support/Microsoft/Teams/Cache”
    “~/Library/Application Support/Microsoft/Teams/databases”
    “~/Library/Application Support/Microsoft/Teams/GPUCache”
    “~/Library/Application Support/Microsoft/Teams/IndexedDB”
    “~/Library/Application Support/Microsoft/Teams/Local Storage”
    “~/Library/Application Support/Microsoft/Teams/tmp”

  5.  Restart Microsoft Teams.
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