School of Information Studies
Page tree

All staff and faculty are issued an SUID number and NetID user account for the purposes of identification and access to services. 

SUID

SUID is a nine-digit number unique to each user account, and is imprinted on the physical Syracuse University identification card. SUIDs for new hires are created by Human Resources.

NetID

NetID is an alphanumeric string composed of elements from the employee or student’s full name.  Each employee or sponsored affiliate is responsible for activation of their NetID on the ITS Self-Service web site: https://netid.syr.edu/selfserv/home

Once the NetID is activated, University resources such as email and network storages are provisioned, and the account becomes available to iSchool IT for support.

Please see: NetID and resource - Eligibility and Expiration

E-Mail

Each user has an associated University email address of the form <NetID>@syr.edu. Email for faculty and staff addressed to the official email address is delivered to a University provided Microsoft Exchange mailbox. 

Please see: E-Mail Policy

Password

As per University policy, NetID passwords must be changed annually and may not be shared. For more information on University policies governing computer accounts, please refer to the SU Policies web site.

Please see: Password Change

Off-Boarding

On the last day of work for resignation, termination or retirement, a de-provisioning timeline for such staff and faculty begins which will governs access to the University IT resources.

Please see: IT Resource Access After Graduation, Retirement, Resignation, etc.

Please see: Resignation or Retirement: what happens to Exchange?


Support for Your Account:

Contact Syracuse University ITS: 443-2677 (Campus IT Services)
Email SU ITS at help@syr.edu (include your name and SUID number)
Contact iSchool IT Services Office: 443-4490
Submit a Help Ticket to IT Services