iSchool Remote Lab

What is Remote Lab?

The Remote Lab is a cluster of lab computers which can only be accessed using Windows Remote Desktop. The computers are configured and have the same software as the labs in the iSchool. As a student working from home it provides you access to the same software and services as the students on campus. To read more about the rationale and origins of Remote Lab, check out our blog post here: http://subnet.ischool.syr.edu/2012/08/23/the-ischools-remote-lab-initiative-provides-access-to-lab-facilities-anytime-anywhere/

How do I connect to Remote Lab?

 

Using the Firefox*** web browser, browse to http://remotelab.ischool.syr.edu

*** Why Firefox? It automatically supports the Mime Type for a Remote Desktop Connection (RDP) File
This is the file we send to you for connecting to the remote lab. You can configure any browser to
do this but frankly it's beyond these instructions.

If you are not logged already you will be prompted to login with your NETID and Password. 

This will re-direct you to the new RemoteLab 2.0 main page.

Read the terms of service; click on the button to Make your reservation.

Here you will see the computer which is reserved for you, just click Connect to Remote Lab to Connect.

 

When you click this button we will give you a Remote Desktop Connection (RDP) file.

 

  • This file is a reservation which only works for you and on your computer.
  • It is a one-time use file and cannot be re-used when the session expires or you logout.
  • If you need to connect again at a later date, simply re-visit http://remotelab.ischool.syr.edu


Click OK to open the Remote Desktop Connection, this will open a Remote Desktop Connection.

Click Connect to start your RemoteLab session.

 

Log on with your credentials.
Your NETID should be already filled in for you, just verify it and enter your password.

 

Remember only the netid of the user who downloaded this RDP file will be able to connect to it.

You will then access the desktop of the remote lab computer.

From this computer you should have access to the same software as found in the labs.
You should be able to get to your files as well under the Documents folder.

 

 

 

 

How do I disconnect from Remote Lab?

 

Choose Log Off from the Windows Start Button

You will be logged off automatically after 60 minutes of idle time.

 

Troubleshooting Remote Lab

Q. What does it mean when I get the error message: "Connection reset by peer" while using or connecting to Remote Lab?

Explaination:

A connection was forcibly closed by a peer. This normally results from a loss of the connection on the remote socket due to a timeout or a restart. On a datastream socket, the connection was reset. This reset could be generated locally by the network system when it detects a connection failure, or it might be received from the remote host (in TCP terms, the remote host sent an RST packet). This error is also possible on a datagram socket; for instance, this error could result if your application sends a UDP datagram to a host, which rejects it by responding with an ICMP Port Unreachable.

User Action:

In most cases you should be able to just re-open the Remote Lab connection using the .RDP file you downloaded from my.ischool.syr.edu.

If this continuously happens, please make sure you have the latest version of the Microsoft Remote Desktop client available for your operating system.

Windows: Check Windows Update - http://windows.microsoft.com/en-us/windows/help/windows-update

Mac: Microsoft Remote Desktop App available in iTunes App Store - https://itunes.apple.com/us/app/microsoft-remote-desktop/id715768417?mt=12

Software Deployment List:

06/10/13

Added:

  • IST-Software-CS-Adobe Acrobat Pro 10.1.3 (052412)
  • IST-Software-CS-Adobe Air 3.1.0.4880 (121511)
  • IST-Software-CS-Adobe CS 6 Design Web Prem (081312)
  • IST-Software-CS-Sassafras KeyClient 7.0.1.3 (121212)
  • IST-Software-CS-SPSS Amos 20 (062612)
  • IST-Software-CS-SPSS Statistics 20 (062612)
  • IST-Software-CS-Sassafras KeyClient 7.0.1.3 (121212)
  • IST-Software-Google Chrome 23.0.1271.97 (121712)
  • IST-Software-IS-ATLAS.it 7.0.91.0 (061013)
  • IST-Software-RS-7-Zip 9.20 (122010)
  • IST-Software-RS-Adobe Flash Players 11.7.700.202 (051513)
  • IST-Software-RS-Adobe Reader 11.0.2 (022013)
  • IST-Software-RS-Adobe Shockwave 12.0.2 32bit (041713)
  • IST-Software-RS-FileZilla Client 3.3.5.1 (122110)
  • IST-Software-RS-Java Runtime SE 1.6.0.450 32bit (041713)
  • IST-Software-RS-Java Runtime SE 1.7.0.21 32bit (041713)
  • IST-Software-RS-Mozilla Firefox 21.0 (051513)
  • IST-Software-RS-SpecopsDeploy 4.6.2 (062812)
  • IST-Software-VMware vSphere Client 4.1.0.17435 (011212)

Removed:

  • IST-Software-RS-Adobe Flash Players 11.6.602.180 (031413)
  • IST-Software-RS-Adobe Shockwave 11.6.8 32bit (110612)
  • IST-Software-RS-Java Runtime SE 1.6.0.430 32bit (030713)
  • IST-Software-RS-Java Runtime SE 1.7.0.17 32bit (030713)
  • IST-Software-RS-Mozilla Firefox 19.0.2 (031413)

04/02/13

  • IST-Software-CS-Adobe Acrobat Pro 10.1.3 (052412)
  • IST-Software-CS-Adobe Air 3.1.0.4880 (121511)
  • IST-Software-CS-Adobe CS 6 Design Web Prem (081312)
  • IST-Software-CS-Sassafras KeyClient 7.0.1.3 (121212)
  • IST-Software-CS-SPSS Amos 20 (062612)
  • IST-Software-CS-SPSS Statistics 20 (062612)
  • IST-Software-IS-ATLAS.ti 7.0.88.0 (040213)
  • IST-Software-Google Chrome 23.0.1271.97 (121712)
  • IST-Software-RS-7-Zip 9.20 (122010)
  • IST-Software-RS-Adobe Flash Players 11.6.602.180 (031413)
  • IST-Software-RS-Adobe Reader 11.0.2 (022013)
  • IST-Software-RS-Adobe Shockwave 11.6.8 32bit (110612)
  • IST-Software-RS-FileZilla Client 3.3.5.1 (122110)
  • IST-Software-RS-Java Runtime SE 1.6.0.430 32bit (030713)
  • IST-Software-RS-Java Runtime SE 1.7.0.17 32bit (030713)
  • IST-Software-RS-Mozilla Firefox 19.0.2 (031413)
  • IST-Software-RS-SpecopsDeploy 4.6.2 (062812)
  • IST-Software-VMware vSphere Client 4.1.0.17435 (011212)

12/14/12

  • IST-Software-CS-Adobe Acrobat Pro 10.1.3 (052412)
  • IST-Software-CS-Adobe Air 3.1.0.4880 (121511)
  • IST-Software-CS-Adobe CS 6 Design Web Prem (081312)
  • IST-Software-CS-Sassafras KeyClient 7 (081312)
  • IST-Software-CS-SPSS Amos 20 (062612)
  • IST-Software-CS-SPSS Statistics 20 (062612)
  • IST-Software-RS-7-Zip 9.20 (122010)
  • IST-Software-RS-Adobe Flash Players 11.4.402.287 (102112)
  • IST-Software-RS-Adobe Reader 10.1.4 (081812)
  • IST-Software-RS-Adobe Shockwave 11.6.8 32bit (110612)
  • IST-Software-RS-FileZilla Client 3.3.5.1 (122110)
  • IST-Software-RS-Java Runtime SE 1.7.0.90 32bit (102112)
  • IST-Software-RS-Mozilla Firefox 16.0.2 (110612)
  • IST-Software-RS-SpecopsDeploy 4.6.2 (062812)
  • IST-Software-Google Chrome 21.0.1180.79 (082012)
  • IST-Software-VMware vSphere Client 4.1.0.17435 (011212)

6/11/12

IST-Software-Cisco Webex FF Plugin 8.5.1109 (122010)
IST-Software-Cisco Webex IE Plugin 8.5.1109 (122010)
IST-Software-CS-Adobe Air 3.1.0.4880 (121511)
IST-Software-CS-AMOS 19 (080211)
IST-Software-CS-Sassafras K2 Client 6.2 (080311)
IST-Software-CS-SPSS 19 (020211)
IST-Software-Kodu Game Lab 1.2.18 (040912)
IST-Software-RS-7-Zip 9.20 (122010)
IST-Software-RS-Adobe Acrobat Professional 10.0 (011411)
IST-Software-RS-Adobe Flash Players 11.1.102.62 (022212)
IST-Software-RS-Adobe Reader 10.1.3 (060112)
IST-Software-RS-Adobe Shockwave 11.6.4 32bit (022012)
IST-Software-RS-FileZilla Client 3.3.5.1 (122110)
IST-Software-RS-Java Runtime SE 1.6.0.310 32bit (022012)
IST-Software-RS-Mcafee Virusscan 8.7i Patch 4 (121610)
IST-Software-RS-Mozilla Firefox 13.0 (060512)
IST-Software-VMware vSphere Client 4.1.0.17435 (011212)

List of Software Available on Remote Lab:

Updated: 02/29/12

  • Adobe Acrobat X Pro
  • Adobe Creative Suite 5.5 Design Premium
  • Adobe Reader 10.1
  • FileZilla FTP Client 3.3.5.1
  • IBM Rational Developer for System Z (Java)
  • IBM Object Rexx
  • Google Chrome 17
  • Java 6 Runtime update 29
  • Microsoft Office 2010
  • Microsoft Office Project 2010
  • Microsoft Office Visio 2010
  • Microsoft SQL Management Studio 2008 R2
  • Microsoft Visual Studio 2010
  • Mozilla Firefox 8.0
  • MySQL Workbench 5.2 CE
  • Oxygen XML Editor 13
  • VMware vSphere Client 4.1 (itellv.ischool.syr.edu)

Remote Lab Changes:

0%

Task List

01/31/14

  • Changed Ghost Server to new RLAB ghost server
  • Uninstalled Motorola Mobile Drivers (not needed for remotelab)
  • Uninstalled Motorola Device Manager (not needed for remotelab)
  • Uninstalled Logitech Software (not needed for remotelab)
  • Uninstalled all AMD software (not needed for remotelab)

01/18/13

  • removed: IST-Software-RS-Adobe Flash Players 11.4.402.287 (102112) 
  • removed: IST-Software-RS-Adobe Reader 10.1.4 (081812) 
  • removed: IST-Software-RS-Java Runtime SE 1.7.0.90 32bit (102112)
  • removed: IST-Software-RS-Mozilla Firefox 16.0.2 (110612)
  • added: IST-Software-RS-Adobe Flash Players 11.5.502.146 (011413)
  • added: IST-Software-RS-Adobe Reader 11.0.1 (011413)
  • added: IST-Software-RS-Java Runtime SE 1.7.0.11 32bit (011413)
  • added: IST-Software-RS-Mozilla Firefox 18.0 (011413)

12/7/12

  • Updated IST-LE-Computer-RLAB-Enable and Set Remote Desktop Users
    • Enabled Remote Desktop Connection > Configure keep-alive connection interval for 10 minutes. - Attempted to help users that get disconnected to not lose their work and session for up to 10 minutes.
    • Modified Remote Desktop Connection > Set time limit for disconnected sessions from 1 hour to 30 minutes.

6/11/12

  • Changed VM Hardware Settings
    • Removed vdisk and deleted data for 01-20
    • Created new 80GB vdisk (Thin Provisioned) for 01-20

06/04/12

  • Updated VM Hardware Settings to accomidate new image (Currently only RLAB-01 for testing)
    • Upgraded Video Ram to 32MB per VM
    • Increased vdisk from 60GB to 100GB per VM

02.29/2012

  • Installed IBM Rational Developer for System Z (Java)
  • Installed IBM Object Rexx
  • Removed Cisco Packet Tracer
  • Removed Java 6 Runtime Update 27
  • Installed Microsoft Visual Studio 2010
  • Updated MySQL Workbench to 5.2.38 CE
  • Updated Google Chrome to v17 (Via GPO)
  • Removed Adobe Creative Suite 5 Design Premium (Already had 5.5 installed)

01/31/2012

  • Removed vSphere Client 4.1 (Via Script)
  • Removed Skype Business 5.3 (Via Script)
  • Removed Firefox 5.0 (Via GPO)
  • Installed Firefox 8.0 (Via GPO)
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Information Technology and Services
Syracuse, NY 13244-4100
T: 315.443.2677
http://its.syr.edu
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