EPS Home ♦ Services ♦ About EPS 

Enterprise Process Support Values

Respect

• We have respect for and trust in individuals in our interactions with each other and with all members of the University.
• We communicate openly and candidly, but tactfully, with our customers, other organizations and each other.
• We value team member differences and contributions.
• We have confidence and pride in belonging to EPS.
• We base our working relationships on consideration for each other.

Accountability

• We hold ourselves accountable for EPS’s success.
• We fulfill commitments made to each other and to others.
• We are accountable for the resources entrusted to us.
• We see our success as the means to provide new services for our customers, create opportunities for each other and reward the financial trust of the University.

Integrity

• We operate EPS with uncompromising integrity.
• We are ethical and honest in all our business dealings and understand that anything less is unacceptable.
• We take educated and well-intentioned risks.
• We admit our mistakes.
• We realize that EPS’s reputation is built upon our conduct.

Service

• We are dedicated to serving our internal and external customers by understanding and anticipating their needs.
• We foster a growth-oriented culture and apply innovation and creativity in our policies, processes, ideas and service.
• We partner with our customers, and we develop and maintain long-term customer relationships by consistently delivering quality, innovative and valuable  service that meets or exceeds their expectations.

Excellence

• We are committed to excellence.
• We believe that cooperation, collaboration and teamwork foster synergy which yields improved results.
• We show patience and understanding with regard to resistance to change and fear of change.
• We embrace change, and we work with the university community to overcome resistance to new ideas.
• We believe in a vibrant learning culture, ongoing professional development, and personal growth.
• We challenge ourselves and others to evaluate processes, and we seek and offer alternative solutions in order to do things better.
• We recognize and celebrate our accomplishments.
• We raise our quality standards ever higher and work together to continuously improve our performance EPS Values.