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Problem Overview

Find useful diagnostic and version information for a specific SUmail account.

Solution

  1. Login to SUmail.
  2. Locate your Profile Icon (profile icon) in the upper right corner of the Windows mail panel.
    my accounts drop down

  3. Click on "View account" for information concerning the user profile. 
    full view of office 365 account

  4. Additional information may also be found by using the search bar accessed through the Help Icon (question mark) to the left of your Profile Icon.
    help options within the email account