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Can deleted lists or list information be restored?

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Problem Overview

If the entire list is deleted from our listserv by mistake and it needs to be restored.

Restoring a Deleted List

If an entire list is deleted through our Listserv web page, it can usually be restored with the same configuration, subscribers, and archives (if any) as of the time of deletion. The holding period for the data after deletion has not been established, but obviously, the sooner requested, the more likely it can be restored.

Deleted Subscriber or Configuration Information

It is highly unlikely we can restore any deleted subscriber or configuration information. It is only possible if the list has had NO other changes since the deletion, as Listserv keeps one backup copy of list information. The more active the list in terms of changing membership, the less likely anything can be restored.

Help

List owners are responsible for all questions from list members

  • List members should contact their list owner(s) for help at <listname-request@listserv.syr.edu>. For example, if the listname is "clocks", send email to <clocks-request@listserv.syr.edu>. If you need help contacting the owner, please contact the ITS Service Center by email at help@syr.edu or by phone at 315-443-2677.
  • List owners may receive help by sending email to help@syr.edu or contacting the ITS Service Center at 315-443-2677.

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