ITS Services and Applications
Page tree

*Solutions for fixing SUMail setup.*

Table of Contents

Problem Overview

When setting up SUmail for the first time, you are asked a series of questions after you login to SUmail. Sometimes clicking Submit fails to take you to the next screen.


The problem described above is typically resolved by emptying the browser's cache, quiting and then restarting the browser, and logging into SUmail again.

Clearing the Cache (Browser History)

Clear Browser History and Cache in Firefox on Windows

Clear Safari Cache - iPad

Clear Browser History and Cache in Google Chrome