ITS Services and Applications
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Problem Overview

    • Setting up SUMail on a WIndows 7 Mobile Phone or a Windows 8 mobile phone

Solution

  1. Go to Settings
  2. Select: email & accounts
  3. Click on: add an account
  4. Click on Outlook
  5. Type in your NetID@syr.edu email address
  6. Type in your password, if it syncs successfully you're done, otherwise continue with step 7
  7. If the setup fails, you will have to enter additional information manually:
    1. Verify your email address
    2. Verify your Password
    3. User Name: NetID@syr.edu

      Exchange Accounts

      Some students (usually grad students) can have an AD account. If so, use the same process while using the server exchange.syr.edu.

    4. Domain: leave blank
  8. Sign in
  9. If it fails again, click on Advanced on the windows that come up 
    1. On server type: outlook.office365.com
    2. Require SSL connection
  10. Once it is successfully setup, it will start syncing your email, contacts and calendars.
    1. You can change whether you want your contacts and calendars synced.