If you might have limited functionality enabled and cannot access the rules function to set up mail forwarding, you might the accessibility function enabled.
To change the account back to full functionality:
- Log into http://sumail.syr.edu
- Select "Options" in the upper right hand corner and select the drop down arrow
- Select "See All Options"
- Select "Settings" in the left hand panel that appears
- Select the General icon along the top of the screen
- Uncheck the "Use the blind and low vision experience" box.
- Save your changes and sign out. Restart your browser and login again.