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If you might have limited functionality enabled and  cannot access the rules function to set up mail forwarding, you might the accessibility function enabled.

To change the account back to full functionality:

  1. Log into http://sumail.syr.edu
  2. Select "Options" in the upper right hand corner and select the drop down arrow
  3. Select "See All Options"
    Sumail Options Drop down menu
  4. Select "Settings" in the left hand panel that appears
  5. Select the General icon along the top of the screen
    Settings Tab to find General Icon
  6. Uncheck the "Use the blind and low vision experience" box.
    Screen of Accessbility
  7. Save your changes and sign out.  Restart your browser and login again.