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To delete a shared mailbox to you which you no longer require access, or in preparation for reconfiguring the shared mailbox following a name change or the email system migration scheduled for May 10-15, 2021, please follow the steps below.

  • Open the Outlook App
  • In the left-hand column, right-click the name of the shared mailbox.
  • Select "remove (name of mailbox)"
  • If warned that offline cached content for the account will be deleted, select Yes to proceed.

Note:  In some circumstances, you may be presented with a message saying that the account cannot be removed.  If this occurs, please reach out to LawHelp@syr.edu for assistance.

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