Libraries
Page tree

Table of Contents

 

Self-Service Printing 


COVID-19 Impact - The Libraries and all SU campus buildings will not be open for use by non-affiliated patrons. Only people with a current, valid SU or ESF identification card can enter the Libraries and use our resources this fall.


Self-service printers are located in Bird library (lower level, first, second, third and fourth floor) and Carnegie library (second and third floor).
All libraries printers currently use Syracuse University’s PaperCut print management system to pay for printing. Syracuse University guests and visitors are able to use their guest printing accounts to pay for printing. 

Library ITS Refunds Policy

If a library printer creates poor quality printouts, bring the output to the Technology desk located on the 1st floor of Bird Library, or fill out the refund form online, and request a credit on your printing account. The poor quality printouts must be surrendered whenever possible to receive a refund. Refund requests typically take a few business days to process.    

No Refunds  

  • Except as noted above, no refunds are provided from the University's Print Management System.  

  • Printouts should be retrieved from the printer immediately. No refund will be given if a printout is left on the printer and reported missing.  

  • Incorrectly formatted print jobs (layout, orientation, single v. double sided, copies etc...) will not receive a refund.

  • Students who do not use all of their initial $40 credit will not receive a refund for any balance left on the account at the end of the school year.  

  • Students who add money to their printing quota will not receive a refund for any balances left on the account at the end of the school year.  

  • All student printing quotas are reset to $40 between the end of the second Summer Session and the beginning of the new academic year.  

  • For troubleshooting purposes, all refund requests must be submitted as soon as possible or before the Technology desk closes on the same day your printing issue takes place

   

SU Print Management System (PaperCut)

By visiting the SU Print Management system, you can perform various tasks, including:

  • Check your print balance and add funds via credit card.
    Funds can be added with cash ($5 increments only) in Steele Hall, room 206.
  • Release pending jobs (email to print,  plotter jobs).
  • View printing history.
     

A Note on Margins 

Please note that libraries printers do not print to the edges of the paper (also known as full bleed).   Default margins vary by printer.

top

Group Printing

COVID-19 Impact - Group printing assistance is not available until further notice. 

The Department of Learning and Academic Engagement will gladly provide basic printing instruction for groups

  • We require notice of at least 24 hours in advance. 
  • Groups should not exceed 15 persons.
  • The instructions are done using the computer stations on the 1st floor of Bird library. 
  • Computer stations cannot be reserved, so appointments between 8-10 am are advised.
  • The instructor should accompany their group whenever possible.
  • Please contact Stephen Singer for further questions/concerns. 

Student reimbursement for class-related printing

If an instructor wishes to have student printing charges waived, these are the options:

  • An instructor may collect their student’s account information (NetID name is sufficient) before the printing event and bring it to their department. The department then needs to speak with Printing Services and request that the funds be added to each account individually.

       OR

  • After printing and paying through their accounts as normal, students may log into their print quota at printing.syr.edu, pull up their print history, create a screen capture and then submit this ‘receipt’ to the instructor. This would then be given to their department for a possible refund through Printing Services.

Neither of these methods guarantee reimbursement. Requests for refunds or credits should be made in advance with the respected departments.

top 

Printing Tips and Frequently Asked Questions

For printing tips and general troubleshooting information regarding libraries printers, please see our Libraries Printing Tips and Troubleshooting page for more information. 


Printing Details, Prices and Locations

Bird Library

Printer Name

Location

Cost

B&W/ColorPaper
lib-bird-0Lower Level $0.04  per sheet
B&W8X11

lib-bird-1A

1st Floor

$0.04  per sheet
B&W
8X11


$0.08 per sheetB&W11X17


$0.25 single-sided, $0.30 double-sidedColor8X11


$0.50 single-sided, $0.60 double-sidedColor11X17

lib-bird-1B

1st Floor
$0.04  per sheet
B&W

8X11



$0.08 per sheetB&W11X17


$0.25 single-sided, $0.30 double-sidedColor8X11


$0.50 single-sided, $0.60 double-sidedColor11X17

lib-bird-1C

1st Floor

$0.04  per sheet

B&W

8X11



$0.08 per sheetB&W11X17


$0.25 single-sided, $0.30 double-sidedColor8X11


$0.50 single-sided, $0.60 double-sidedColor11X17

lib-bird-1-plotter 1

1st Floor

$3.00 per foot  (priced by longest side)

Color 36" Wide, Matte White Paper  

lib-bird-1-plotter 2

1st Floor

$3.00 per foot  (priced by longest side)

Color 36" Wide, Matte White Paper  
lib-bird-2
2nd Floor  

$0.04  per sheet

B&W

8X11



$0.08 per sheetB&W11X17


$0.25 single-sided, $0.30 double-sidedColor8X11


$0.50 single-sided, $0.60 double-sidedColor11X17
lib-bird-33rd Floor

$0.04  per sheet

B&W

8X11



$0.08 per sheetB&W11X17


$0.25 single-sided, $0.30 double-sidedColor8X11


$0.50 single-sided, $0.60 double-sidedColor11X17
lib-bird-44th Floor

$0.04  per sheet

B&W

8X11



$0.08 per sheetB&W11X17


$0.25 single-sided, $0.30 double-sidedColor8X11


$0.50 single-sided, $0.60 double-sidedColor11X17

top

Carnegie Library (Carnegie Building) 

Printer Name

Location

Cost

B&W/ColorPaper

lib-carn-2

2nd Floor

$0.04  per sheet

B&W

8X11



$0.08 per sheetB&W11X17


$0.25 single-sided, $0.30 double-sidedColor8X11


$0.50 single-sided, $0.60 double-sidedColor11X17
lib-carn-3 3rd Floor  

$0.04  per sheet

B&W

8X11



$0.08 per sheetB&W11X17


$0.25 single-sided, $0.30 double-sidedColor8X11


$0.50 single-sided, $0.60 double-sidedColor11X17

top

Architecture Reading Room (Slocum Hall)  

Printer Name

Location

Cost

B&W/ColorPaper

lib-sloc-3

3rd Floor  

$0.04  per sheet

B&W

8X11



$0.08 per sheetB&W11X17


$0.25 single-sided, $0.30 double-sidedColor8X11


$0.50 single-sided, $0.60 double-sidedColor11X17

How-to


Wireless Printing

macOS

Important: Make sure you're connected to Syracuse University's wireless network. Mobility Print supports macOS Yosemite and newer.

  1. Navigate to System Preferences -> Printers and Scanners.
  2. Click the + icon under the Printers List.
  3. The Add dialog is displayed. This dialog displays a list of all of the discovered printers on the network.
  4. Select a printer:

    • lib-bird-0 (Bird, lower level)
    • lib-bird-1A (Bird, first floor)
    • lib-bird-1B (Bird, first floor)
    • lib-bird-1C (Bird, first floor)
    • lib-bird-2 (Bird, second floor)
    • lib-bird-3 (Bird, third floor)
    • lib-bird-4 (Bird, fourth floor)
    • lib-carn-2 (Carnegie, second floor)
    • lib-carn-3 (Carnegie, third floor)
    • lib-sloc-3 (King & King Library)

      Color auto-detect is on by default. You must select a 'black and white' option before printing in order to print and be charged black and white prices. Failure to do so, the system will print and charge color prices if color is detected in your document. No refunds will be provided in this situation.

       

  5. Check that Use is set to Secure AirPrint.

    If Secure AirPrint is not displayed:
    1. Close the Add dialog.
    2. Disconnect from the network.
    3. Reconnect to the network.
    4. Try again.
  6. Click Add.
  7. Print your document. When prompted, enter your netid and password.

top

Windows

Important: Make sure you're connected to Syracuse University's wireless network. Mobility Print supports Microsoft Windows 7 and newer.

  1. Download and run this Mobility Print Printer Setup (pc-mobility-print-printer-setup.exe).

  2. On the License Agreement screen, click Next.
  3. Select a printer, then click Next

    • lib-bird-0 (Bird, lower level)
    • lib-bird-1A (Bird, first floor)
    • lib-bird-1B (Bird, first floor)
    • lib-bird-1C (Bird, first floor)
    • lib-bird-2 (Bird, second floor)
    • lib-bird-3 (Bird, third floor)
    • lib-bird-4 (Bird, fourth floor)
    • lib-carn-2 (Carnegie, second floor)
    • lib-carn-3 (Carnegie, third floor)
    • lib-sloc-3 (King & King Library)

      Color auto-detect is on by default. You must select a 'black and white' option before printing in order to print and be charged black and white prices. Failure to do so, the system will print and charge color prices if color is detected in your document. No refunds will be provided in this situation.

       

  4. Enter your netid and password, then click Next.
  5. Click Finish.
  6. Print your document.

    To add more printers, run the downloaded Windows Printer Setup again and repeat steps.

top

iOS

Important: Make sure you're connected to Syracuse University's wireless network. Mobility Print supports iOS 9.2 and newer.

  1. Open the app that you want to print from.
  2. To find the print option, tap the app’s share icon —  or  — or tap .
  3. Tap  or Print

    If you can’t find the print option, check the app’s User Guide or Help section. Not all apps support AirPrint.
  4. Tap Select Printer and select a printer. 

    • lib-bird-0 (Bird, lower level)
    • lib-bird-1A (Bird, first floor)
    • lib-bird-1B (Bird, first floor)
    • lib-bird-1C (Bird, first floor)
    • lib-bird-2 (Bird, second floor)
    • lib-bird-3 (Bird, third floor)
    • lib-bird-4 (Bird, fourth floor)
    • lib-carn-2 (Carnegie, second floor)
    • lib-carn-3 (Carnegie, third floor)
    • lib-sloc-3 (King & King Library)

      Color auto-detect is on by default. You must select a 'black and white' option before printing in order to print and be charged black and white prices. Failure to do so, the system will print and charge color prices if color is detected in your document. No refunds will be provided in this situation.
  5. Enter your netid and password, then tap OK.
  6. Tap Print in the upper-right corner.

top

Android

Important: Make sure you're connected to Syracuse University's wireless network. Mobility Print supports Android 4.4 and newer.

  1. Install the Mobility Print app (by PaperCut Software) from the Google Play Store.
  2. Launch the app.
  3. Tap Android Settings.
  4. Tap Mobility Print.
  5. Tap the enable toggle.
  6. Exit out of Settings.
  7. Print your document. When prompted, enter your netid and password.

    The way you print is different depending on the app. When you select a printer, make sure you select a Mobility Print printer as identified by the PaperCut icon PaperCut logo. If you select the Remember me checkbox, your phone will remember your login details for that printer for one week.
    • lib-bird-0 (Bird, lower level)
    • lib-bird-1A (Bird, first floor)
    • lib-bird-1B (Bird, first floor)
    • lib-bird-1C (Bird, first floor)
    • lib-bird-2 (Bird, second floor)
    • lib-bird-3 (Bird, third floor)
    • lib-bird-4 (Bird, fourth floor)
    • lib-carn-2 (Carnegie, second floor)
    • lib-carn-3 (Carnegie, third floor)
    • lib-sloc-3 (King & King Library)

      Color auto-detect is on by default. You must select a 'black and white' option before printing in order to print and be charged black and white prices. Failure to do so, the system will print and charge color prices if color is detected in your document. No refunds will be provided in this situation.

top

Chrome OS

Important: Make sure you're connected to Syracuse University's wireless network. Mobility Print supports Chrome OS with Chrome version 43 and newer.

  1. Install the Mobility Print Chrome app from the Chrome Web Store.
  2. Open the page to print.
  3. If printing is available, right-click, then select Print.
  4. Click Change to choose a printer.
  5. Select a printer from the list.

    Make sure you select a Mobility Print printer as identified by the PaperCut icon PaperCut logo.
    • lib-bird-0 (Bird, lower level)
    • lib-bird-1A (Bird, first floor)
    • lib-bird-1B (Bird, first floor)
    • lib-bird-1C (Bird, first floor)
    • lib-bird-2 (Bird, second floor)
    • lib-bird-3 (Bird, third floor)
    • lib-bird-4 (Bird, fourth floor)
    • lib-carn-2 (Carnegie, second floor)
    • lib-carn-3 (Carnegie, third floor)
    • lib-sloc-3 (King & King Library)

      Color auto-detect is on by default. You must select a 'black and white' option before printing in order to print and be charged black and white prices. Failure to do so, the system will print and charge color prices if color is detected in your document. No refunds will be provided in this situation.
  6. When prompted, enter your netid and password

    If you select the Remember me checkbox, your device will remember your login details for that printer for one week.

top

Email to Print

This feature is currently limited to B&W double-sided printing only.
COVID-19 Impact - Email to print services will not be available until further notice due to spacing requirements. 
  1. Using any email client with your SU email account configured (web, desktop, mobile), compose a new email.
  2. Include the file/s you wish to print as an attachment (you can attach more than one document in the same email).

    Acceptable files include Microsoft Office (docx, xlsx, pptx etc…), PDF and image files (jpg, png, tiff, gif etc…). Adobe Creative Cloud/Suite files are not supported.
  3. Send your email to print@syr.edu
  4. Login to the SU print management system at https://printing.syr.edu
  5. From the Jobs Pending Release tab, release your job by clicking print next to your job’s name and selecting a printer from the listed options.

Libraries email-to-print printers are:

  • lib-bird-0 (Bird Lower level)
  • lib-bird-1-email (Bird 1st floor, east side)

top

Printing to the Plotter - HP Designjet Z6200

Adobe Acrobat (Windows)

Save your document as a PDF file.
  1. Open your file using Adobe Reader or Adobe Acrobat DC.
  2. If needed, rotate your document so that the smallest side is your width. From the menu bar, go to View->Rotate View and rotate your document.
  3. Select File->Properties from the menu bar. In the Description tab, look for Page Size under AdvancedWrite down these numbers for later use, they are your 'Width x Height'.
  4. Select File->Print from the menu bar.
  5. From the Print window, select the printer called lib-bird-1-plotter 1 or lib-bird-1-plotter 2, then select Properties.
  6. In the Paper/Quality tab, under Quick sets, select Poster.
  7. Under Paper options, select Custom....
  8. Locate the numbers you wrote down from step 3:

    If your width is under 36 inches, enter your dimensions in the Custom size window.
    Actual Size Printing - If the job needs to print in actual size, add 1 inch to your original width and height. Actual size printing will not work if your original width is 36 inches and/or the original job is not the actual size needed.
    Or

    If your width is bigger than 36 inches, use this formula (original width - 35.5 = X). Type in 35.5 as your Width and subtract X from your original height and type that result in as your Length in the Custom size window.

  9. Under Name, type anything to rename the preset. Click Save then OK.

    If 'The width of a paper size should be equal or smaller than its length' message appears, select OK. Then, select OK in the Custom size window. Go to the Layout/Output tab and under Roll options, select Rotate by 90 degrees. Under Orientation, select Landscape. Proceed to step 10.
    If you need cut marks, select the Layout/Output tab. Under Roll options, select crop lines.


  10. In the Color tab, click on the Default CMYK source profile drop down menu and select the US Web Coated (SWOP) v2 profile.
  11. Click OK.
  12. In the main Print window under Page Sizing & Handling, select Fit.

    Actual Size Printing - Select Actual size here if printing actual size and you followed the tip in step 8 above.
    If checked, make sure to uncheck the option that says Choose paper source by PDF page size.


  13. Click Print. Open a web browser and go to  https://printing.syr.edu , login with your netid/password and release your job from the Jobs Pending Release tab.

top

Adobe Photoshop (Windows)

Save your document as a PDF file.
  1. Open your file using Adobe Photoshop.
  2. If needed, rotate your document so that the smallest side is your width. From the menu bar, go to Image->Image Rotation and rotate your document 90° Clockwise.
  3. Select Image->Image Size from the menu bar. Write down the Width and Height listed there.
  4. Select File->Print from the menu bar.
  5. From the Print window under Printer Setup, select the printer called lib-bird-1-plotter1 or lib-bird-1-plotter 2, then select Print Settings.
  6. In the Paper/Quality tab, under Quick sets, select Poster.
  7. Under Paper options, select Custom....
  8. Locate the numbers you wrote down from step 3:

    If your width is under 36 inches, enter your dimensions in the Custom size window.
    Actual Size Printing - If the job needs to print in actual size, add 1 inch to your original width and height. Actual size printing will not work if your original width is 36 inches and/or the original job is not the actual size needed.
    Or

    If your width is bigger than 36 inches, use this formula (original width - 35.5 = X). Type in 35.5 as your Width and subtract X from your original height and type that result in as your Length in the Custom size window.

  9. Under Name, type anything to rename the preset. Click Save then OK.

    If 'The width of a paper size should be equal or smaller than its length' message appears, select OK. Then, select OK in the Custom size window. Go to the Layout/Output tab and under Roll options, select Rotate by 90 degrees. Under Orientation, select Landscape. Proceed to step 10
    If you need cut marks , select the  Layout/Output  tab. Under  Roll options,  select crop lines.


  10. In the Color tab, click on the Default CMYK source profile drop down menu and select the US Web Coated (SWOP) v2 profile.
  11. Click OK.
  12. In the main Print window under Position and Size, select Scale to Fit Media.
    Actual Size Printing - Make sure Scale to Fit Media is unchecked and you followed the tip in step 8 above.
  13. Click Print. Open a web browser and go to  https://printing.syr.edu , login with your netid/password and release your job from the Jobs Pending Release tab.

top