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Information Technology and Services (ITS) provides a variety of support options for students, faculty, and staff. Additional computing support services are provided by school, college, and departmental computing support staff.

Support

ITS Phone Support


(315) 443-2677


 NORMAL PHONE SUPPORT HOURS

Academic Year  

8 am to 5 pm
Monday to Friday

Live support

Summer

8 am to 4:30 pm
Monday to Friday

Live Support

Year-round

 Weekends &
after hours

Call (315) 443-2677
to leave a message

ITS Service Center In-Person Support


North Campus
Life Sciences/CST Service Center Room 1-227
Normal Hours

Academic Year  

  • Monday to Thursday:
    9 a.m.-10 p.m.
  • Friday: 9 a.m.-3 p.m.
  • Saturday: Noon-6 p.m.
  • Sunday: 2-10 p.m.

Summer

  • Monday to Thursday:
    9 a.m.-5 p.m.
  • Friday: 9 a.m.-3 p.m.
  • Saturday & Sunday:
    Noon-4 p.m.
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