Remote Desktop Web Connection is no longer supported. You will need to use Windows Remote Desktop Connection to access Terminal Server.
Windows computers access the Terminal Server using Remote Desktop Connection. Mac computers access the Terminal Server using a local client.
How to access the Terminal Server on a Windows computer...
To access the Remote Desktop Connection application follow these steps.
- Windows 7 and Vista: Click the Start Button, All Programs, Accessories, Remote Desktop Connection
- Windows 8, 8.1 Swipe in from the right edge of the screen, and then tap Search. (Mouse users point to the lower-right corner of the screen, move the mouse pointer up, and then click Search.) Enter RDC and select Remote Desktop App
- Windows 10 Search in Cortana for RDC, double click Remote Desktop App.
Note: If Remote Desktop Connection is not found under the Communications Folder, it may be under just Accessories
In the Computer field enter ts.syr.edu and then click Connect.
Enter your NetID and password. Note: You may need to login using AD\NetID
You will then receive a message letting you know Windows cannot verify the identity of the remote computer. Click Yes to trust the connection.
You are now connected.
How to access the Terminal Server on a Macintosh computer...
Mac users cannot use the web RDC. They must download and install the local client.
To download and install the Remote Desktop Connection (RDC) Client for the Mac, click the following link:
Once installed, open the Microsoft Remote Desktop App from the Applications folder.
Create a new connection by clicking the New icon:
For Connection Name and PC name enter ts.syr.edu (or the IP address for the computer you are accessing)
You can optionally enter your NetID. Put "ad\" in front of your NetID as shown below.
We do not recommend you save your password. Instead you will be prompted to enter it when you connect.
Click ts.syr.edu so it is highlighted in blue, then click the start button, then enter your password.
You will connected and be prompted for your password. Be sure to Log Off when you are done, please don't simply close the window.