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Welcome to the Newhouse Answers page containing technical documentation, how-to's, and FAQs

provided by the Newhouse Information & Computing Services (NICS) department.

It is recommended that you login to by clicking the Log in text at the top right of the page.

For further technical assistance, please email your issue to or call (315) 443-2436 during regular business hours.

Please include the following information in your request:

WHO:  is requesting?

WHAT:  is the issue?

WHERE:  is the issue?

WHEN:  did it occur?

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