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Microsoft Outlook Logo

1.  SELECT: File Menu

2.  SELECT: Info

3.  SELECT: Account Settings and then Account Settings (again)



4.  SELECT: Email Tab

5.  SELECT: New...


6.  ENTER:  Email Address of Shared Mailbox

7.  SELECT: Connect


8.  SELECT: Microsoft 365


9.  SELECT: Sign in with another account


10.  DELETE: Shared Email Address (it auto-populates from previous screen)

11.  ENTER: Your own netid@syr.edu Email Address

12.  SELECT: Next


13.  ENTER: Your password

14.  SELECT: Sign in

15.  APPROVE:  Using two-factor authentication method you setup for your account (notification sent as text message, phone call, Authenticator App).

NOTE: This may not appear if you are using a university managed Windows PC that you are currently already logged into


16.  SELECT: Done

17.  RESTART: Close and Relaunch Outlook