Orange Tracker
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For more information on the mobile app for Orange Tracker:  Mobile App for Orange Tracker

Select "Settings" (gear icon) at the top of the Navigation screen to enter the Settings of the app.

Hide Agile Tab

If you do not use agile boards within Orange Tracker (most users do not use agile), you can hide the Agile icon from the main menu.

  1. Slide the button for "Hide Agile Table" to the "enabled" (green) position

Hide Service Desk Tab

Orange Tracker does not have the Service Desk add-on.  You can remove this tab from the screen:

  1. Slide the button for "Hide Service Desk" to the "enabled" (green) position

Default Project

If you set up a default project, it will automatically be set as the project in any searches you perform using the "Search" icon of the application.  You can always change the project if you wish to search within a different project.  The default project will also be automatically selected when you create an issue.

  1. Select the right bracket (">") to the right of "Default Project"
  2. Select the appropriate project from the list

Configuring Push Notifications

If enabled, you can subscribe to a variety of different event types. If you do not subscribe to any event, you will not receive any notifications although you may have selected to allow notification when you opened the application for the first time. Available events are:

  • Issue Created
  • Issue Updated
  • Issue Assigned
  • Issue Resolved
  • Issue Closed
  • Issue Reopened
  • Issue Deleted
  • Issue Moved
  • Issue Commented
  • Issue Comment Edited
  • Work Started on issue
  • Work stopped on issue
  • Work logged on issue
  • Issue worklog updated
  • Issue worklog deleted
  • Generic event

Push notifications are not tied to the email notification configuration of a project.  Even if a project is configured to generate email notifications when an issue is created, you will not get a push notification unless you were the assignee, reporter, or watcher when the issue was created.

You can decide which of the issue events should generate push notifications. For example, you may want push notifications when an issue is closed but not when it is updated.

Your Changes

Note that push notifications will not be generated for events that you initiate (ex:  if you create an issue on a desktop PC, you won't get a push notification on your smartphone even if "issue created" is enabled under push notifications on that smartphone).

iPhone

  1. Scroll down to push notifications  (NOTE:  if you just installed the app, you may need to wait for up to 30 minutes before the push options become available)
  2. Slide the button to "enabled" (green) for the events for which you wish to generate push notifications (ex:  issue created, issue updated, issue closed)

iPad

  1. Select the gear icon from the bottom menu.
  2. Scroll to "Push Notifications"
  3. Slide the button to "enabled" (green) for the events for which you wish to generate push notifications (ex:  issue created, issue updated, issue closed)

Android

  1. Select the three stacked bars in the upper left corner of the Navigation screen
  2. Select Settings 
  3. Scroll to push notifications (NOTE:  if you just installed the app, you may need to wait up to 30 minutes before the push options become available)
  4. Slide the button to "enabled" (green) for the events for which you wish to generate push notifications (ex:  issue created, issue updated, issue closed)