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*Resolution of Incorrect Data in University records

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Table of Contents

Problem

A SU client (student, staff, faculty) reports to Service Center consultants that they believe their name is spelled incorrectly or there is some other problem (i.e., their SSN, address, etc. is incorrect). They wish to have it changed.

Solution

Information Technology and Services does not own official University records. That data is owned by Central Records and/or Human Resources. We cannot change a client's demographic or personal information on official University records.

If a client is requesting a username change, they must complete this step before Service Center consultants can process the request. ([suid:Procedure for NetID Username Changes). To have information corrected in University records, do the following:

Students

Contact the Office of the Registrar registrar@syr.edu or visit their website or call 443-2422 to obtain information on how to proceed with getting the data corrected.

Staff or Faculty

  1. The person in their department who processes their payroll can provide them with a form to send to Human Resources (and advise them if there are other steps involved). They can also contact Payroll directly if desired.
  2. Contact Registrar's Central Records (If they have ever taken a course at SU, even non-credit, they must contact Central Records in addition to Human Resources).

Spouse, Dependent, or Domestic Partner of faculty, staff, or student

Contact Central Records (see Registrar's Office in the preceding Students section).

Sources and Relevant Links

Registrar


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