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Video Guides

As an alternative to our written instructions, please feel free to follow our video guides for setting up the VPN.

SU VPN Setup for Mac

Download and install the SU VPN for Mac

Click here to visit the SU Answers page for the SU VPN for Mac, and follow the instructions to install it.

Download and Install Microsoft Remote Desktop for Mac in the Apple App Store

Before You Begin - MacOS Important Information

Please note: There are currently two version of Microsoft Remote Desktop available in the Apple App Store. Whitman recommends using Microsoft Remote Desktop 10, the newest version.

  1. Visit https://itunes.apple.com/us/app/microsoft-remote-desktop-10/id1295203466?mt=12, the Apple App Store preview page for Microsoft Remote Desktop 10

  2. Click on 'View In Mac App Store'


  3. On The App Store page for Microsoft Remote Desktop 10, click on "Get":

  4. Click on "Install App":


  5. Once the application is installed, click "Open". You should see a window that looks like this:


  6. With the app open, locate the dock icon for Microsoft Remote Desktop (It will be circular and look like the one above in steps 2,3, and 4), right click it, and select "Keep in Dock" so that the application is easy for you to find later on. Proceed to "Configure Microsoft Remote Desktop"

Configure Microsoft Remote Desktop

  1. Open Microsoft Remote Desktop for Mac, if it isn't already. You should see the main Microsoft Remote Desktop app window. In the upper menu you should see a button which looks like a gear, with a down arrow on it:

  2. Click the arrow, then click Preferences, as shown:
  3. In the Preferences pane, click the tab on the top which says "User Accounts":

  4. In the lower left corner, click the "+" sign to add an account. 
  5. Enter your information as shown (Your username is your SU Email address, your password is your NetID Password. The Friendly name is used to identify what the password is associated with):

  6. Click 'Save', and then close the Preferences pane.
  7. Back at the main window, to the right of the gear button is a button with a "+" (plus) sign and a down arrow. Click that, then click "Feed" as shown:

  8. In the URL or Email Address Field, type "https://remote.whitman.syr.edu/rdweb/feed/webfeed.aspx" as shown, and then click "Find Feed":

  9. You will be asked which User Account you want to use. By default, this is set to "Ask me every time". Switch to the one which we created above in step 5, called "Whitman Remote Desktop", then click "Next":

  10. You should now be back to the main Window. At the top, there are two buttons in the center of the screen: Desktops, and Feeds. Make sure you click on Feeds to see the list of connections available to you. There should be two: Whitman Excel Cert Prep, and Whitman Remote Desktop.

Connecting to Desktop Sessions with Whitman Remote Desktop

Before You Begin

It's important to note that, before you begin, you should connect your computer to the SU VPN - while not required, it vastly improves the response time; there is less screen lag and improved usability for you.

It's also important to note that, using Whitman Remote Desktop, you have quick and easy access to files stored on your H: Network Drive, but you can also work on files on your Mac as well.

  1. After you've connected to the SU VPN, double click on any one of the Desktop sessions in your feed, and you'll see a black window up showing the following dialogs:

  2. You'll get a security dialog as shown below. Click "Continue":
  3. You will then see a window similar to a WIndows login splash screen:
  4. Finally, your desktop session will run.

  5. When you're done, simply close your app and disconnect from the SU VPN.


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