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  • If you are prompted to choose between Off-Air and Cable, select Cable or CATV
  • Identify the auto program feature and select it. This often called "Auto Program", "Channel Scan", or "Initial Setup". If you are having trouble finding it, please refer to the documentation that came with your TV.
  • Your TV should now automatically scroll through the channels. (This might take several minutes to complete)


If you are not getting all the channels, try the following:


  • Ensure the coaxial cable coming from the wall is plugged into the "IN" jack on the TV
  • Make sure you have changed the televisions input to the corresponding correct input if you have a cable box , or to the TV tuner if you are connecting connected directly to the wall.
  • Check your owner's manual to ensure your TV has a QAM tuner. Older analog televisions not compatible with with QAM TV service are not supportsupported and will be unable to receive a cable signal on campus..


No Signal/Broken Wall Outlet

If the cable TV wall outlet in your residence hall room is physically broken, you are not receiving a signal after attempting to program your television, or you just need more assistance with setup, please call the ITS Service Center at 315.443.2677 or email


Connecting TVs to the Internet

Wireless Connection

Unlike cell phones, tablets, and computers, other devices are not supported on AirOrangeX but can connect to the residential wireless network Gadgets&Games. Gadget&Games has not is an open network and as such has no username and password.

Wired Connection

Internet-connected devices with an Ethernet port such as gaming systems and streaming devices can connect automatically to the wired residential network (on campus, ResNet). To connect, plug an Ethernet cable into your computer and the wall jack labeled “RN.” 

Not all devices are supported on the ResNet and/or the Gadgets&Games networks. Find out more by visiting our Using Devices on the Campus Networks page on Answers.

Can't Connect? If your device is having trouble connecting to Gadget&Games or the wired network, you are encouraged to remove existing network configurations and settings and attempt to connect again. Please reference the Need Help section contacting ITS if your issue persist.